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I'm unable to download Acrobat Pro and I've done everything the website says to do on Firefox

Firefox Download failure
Donna W
Donna W

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and then select Settings.

Select Privacy & Security in the left panel.

Under Permissions, find Device apps and services, and select Settings.

In the settings window, use the dropdown menu next to the https://www.adobe.com to change permissions, and then select Save Changes.

Find Local network access under Permissions, and select Settings.

Use the dropdown menu next to https://www.adobe.com to change permissions, and then select Save Changes.

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and then select Settings. Select Privacy & Security in the left panel. Under Permissions, find Device apps and services, and select Settings. In the settings window, use the dropdown menu next to the https://www.adobe.com to change permissions, and then select Save Changes. Find Local network access under Permissions, and select Settings. Use the dropdown menu next to https://www.adobe.com to change permissions, and then select Save Changes.

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