Error after clicking on a link.
Recently I started getting this error when I would click on a link; it is not always the same but various unrelated links.
"Secure Connection Failed. An error occurred during a connection to click.patriotpoweredpublishing.com. PR_CONNECT_RESET_ERROR
Error code: PR_CONNECT_RESET_ERROR
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more…"
How can I correct this problem?
Tim Applegarth appleone8150@yahoo.com
All Replies (4)
Do you have Kaspersky security software?
No. I do not have Kaspersky AV but use Malwarebytes. I don't have this problem when I use a different browser. Only with Firefox. appleone8150@yahoo.com
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.
- switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
- https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Boot the computer in Windows Safe Mode with network support to see if that has effect.
Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".
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