כל המוצרים Community Forum

9/21/26

Dear T-bird Community Helpers,

      This is my 1st use of any Mozilla mutual help community message board. I'm learning the ropes.

      Re. the OS build: I never use beta anything. I established the folder, that went zero on me, recently (less than 2 weeks ago).  I hadn't yet backed it up onto the cloud or a flash drive or other medium. Was just about to, but thought I'd rename the folder 1st,  9/13.     

      My mistake there, but not in the renaming. Never renamed a T-bird folder before. I had set up Thunderbird the week before 9/13, as a backup to e-mails in my Earthlink WebMail Premium account.      1st as a POP account, then later that week, after checking with a reputable AI interface, I made an IMAP. 

      Today I couldn't find any prior messages in this community board. That I, with my best focus, found relevant to my situation. 

      I try to learn what is involved, first, in decisions between products, accounts, and methods to follow. But I don't have all day. I don't short-shrift research, but I don't have all day.  I relied on an AI bot when I had second thoughts on appropriateness of POP account, and it recommended IMAP account be added. Not substituted for the POP one, though---I asked it about that. too.

      I work hard to learn computer terms but am not deeply skilled with computer stuff.  I cannot generally read between the lines, to infer what sub-step to take to make the next listed step likelier to work. Nor can I understand very unnecessarily complex instructions, so please be feasibly simple in how you instruct me to find a way to restore my local folder. I don't know the exact name it had before. I use spelling tricks to keep folder names short, so there are MANY possibilities for the old name of that folder.

      Your advice, please. I will be grateful for friendly, complete, instructions. Worded simply as is feasible.  And questions 1st, sure, if you need to know more 1st.

         Thank You,
             AK

I go back to a message that's saved as a draft and often automatically click return rather than clicking edit. I click return and the entire draft message disappears. Please change the code so this doesn't happen! Thank you.

Have recently upgraded to 156.0 and I find that the "Sent" folder in the Unified Folders shows the wrong folders. They are the same as the "Inbox" folder as you can see in the attached photo. What do I need to do to correct this?

I have a POP3 account which will not download new emails. The indication is there are no new emails. I can access the email account through gmail and there are many new emails. I have checked password. I have gone through the re-indexing procedure and all other possible solutions I could find. I did find some information about Java and incidentally, there was a Java update on the day my emails began to fail, 8-16-2026. I found this error message, but I don't know how or if I can fix this: module is not a constructor ExtensionCommon.sys.mjs:1679:15

   asyncGetAPI resource://gre/modules/ExtensionCommon.sys.mjs:1679
   AsyncFunctionNext self-hosted:780

Thank you for any help you might provide. Please email to [redacted email from community support forum]

This morning, my email Inbox is empty. I use Thunderbird for four email accounts, and three of them are fine, but the fourth one has an empty Inbox this morning. I didn't (intentionally, anyway) move the emails anywhere, and they do appear to be in the All Mail folder, so I didn't lose them entirely. But I keep my emails mostly in my Inbox and they aren't there anymore.

Any ideas what happened to make them disappear and how I can get them back to the Inbox?

Thanks!