מוצגות שאלות עם התגיות: הצגת כל השאלות

Performance Issue Report: Firefox Unresponsive with High Memory Usage on macOS

Dear Firefox Support Team, I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unres… (read more)

Dear Firefox Support Team,

I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresponsive quite often, and the Activity Monitor shows significantly high memory usage. For context, I typically have two Firefox windows running simultaneously, with approximately 5 tabs open in each window (10 tabs total). This is when I notice the performance degradation and high memory usage.

To help you investigate, I’ve attached:

  • A screenshot of the memory usage in Activity Monitor when Firefox is running.
  • A screenshot of the extensions currently enabled in Firefox.

I am open to suggestions, such as disabling or removing certain extensions if they might be causing conflicts. However, I wanted to report this issue first to understand if this is a known problem or if there are optimizations planned for Firefox on Apple Silicon Macs.

Let me know if you need additional details, such as Firefox version, macOS version, or specific steps to reproduce the issue. I’d be happy to provide any information that can help resolve this.

Thank you for your time and assistance. I look forward to your response.

Best regards, Hemant

נשאלה על־ידי Hemant Tripathi ב־לפני 6 שעות

תגובה אחרונה מאת TyDraniu לפני 5 שעות

Cursor freezes and or unresponsive using firefox on linux mint

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new f… (read more)

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new firefox window, The unresponsive window remains in error even when a new working window is active.

נשאלה על־ידי phil6306an ב־לפני 10 שעות

תגובה אחרונה מאת jonzn4SUSE לפני 6 שעות

Processes

Hi, I have 30 Firefox processes running and they are taking up ~2700 MB (84%) memory. I have 8GB installed memory. I'm running Win 11. What causes processes to run an… (read more)

Hi, I have 30 Firefox processes running and they are taking up ~2700 MB (84%) memory. I have 8GB installed memory. I'm running Win 11. What causes processes to run and how do I know which ones I can end?

Any help is appreciated.

Thanks, John

נשאלה על־ידי John Sowder ב־אתמול

תגובה אחרונה מאת jonzn4SUSE לפני 18 שעות

firefox is killing my laptop battery

Even with just 1 tab open, Firefox is killing my laptop battery. Win 11 PC laptop. In background, it is using 40% to 50% of the laptop battery. I need much better per… (read more)

Even with just 1 tab open, Firefox is killing my laptop battery.

Win 11 PC laptop.

In background, it is using 40% to 50% of the laptop battery. I need much better performance from it. I have already turned off any settings I can find regarding Firefox's background functions. When I quit Firefox I want it completely off.

How can I do that?

נשאלה על־ידי rockyrider ב־לפני שבוע

תגובה אחרונה מאת Jordan Cote לפני שבוע

If I have Firefix open, I can no longer click in any games I have open

For some reason, the Menu Bar kept coming up, even after I disabled it. I tired a few about:config things, the one that seemed to work was to disable the ALT key. But I s… (read more)

For some reason, the Menu Bar kept coming up, even after I disabled it. I tired a few about:config things, the one that seemed to work was to disable the ALT key. But I still can't click anything in a game with my mouse while firefox is open. I have two monitors. I have uninstalled and reinstalled Firefox. I've looked around the internet and I can't seem to find my exact problem. Please, please help!

נשאלה על־ידי anghellic ב־לפני שבוע

תגובה אחרונה מאת TyDraniu לפני שבוע

UI Buttons do not work, Bookmarks have all dissapeared, right click is not working.

A couple days ago, some weird issues have started: All my bookmarks are gone Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu… (read more)

A couple days ago, some weird issues have started:

  • All my bookmarks are gone
  • Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu)
  • Similarly, right clicking to open a menu (such as "Save Image") also does not work
  • Any dropdown menus in websites seem to also not work. For example, in this very support page, I could not select an option in the "Which topic best describes your question?".

I can't restart and troubleshoot Firefox since I can't access the 3 bar menu.

נשאלה על־ידי Nesi ב־לפני חודש

תגובה אחרונה מאת Nora לפני 2 שבועות

Window Oct. updates stops firefox from using/opening extention. PC has Windows 11 already

Windows updates from Oct 14 have messed up both firefox and an extension (Ironvest). Can't access mozilla account from icon on toolbar (just a revolving blue buffering ci… (read more)

Windows updates from Oct 14 have messed up both firefox and an extension (Ironvest). Can't access mozilla account from icon on toolbar (just a revolving blue buffering circle), nor will the extension work. Have uninstalled extension, turned off/on computer, reinstalled, no luck. Discovered the mozilla account won't work after this, so resigned in a couple times, still the same issue. Even uninstalled one of the window updates (performance, not security) and still not luck. I hate windows when they update and upset all my settings.

נשאלה על־ידי kathy.nerger ב־לפני חודש

תגובה אחרונה מאת jscher2000 - Support Volunteer לפני חודש

Firefox windows not visible, minimisable, or maximisiable on desktop

I had two Firefox windows on my computer, one with a few tabs of Youtube and Twitch pages, and a private window with a single Twitch stream. I've had them and the program… (read more)

I had two Firefox windows on my computer, one with a few tabs of Youtube and Twitch pages, and a private window with a single Twitch stream. I've had them and the program open for days, with my conputer turned on and off multiple times with no issues.

Today I booted a game I installed yesterday on my computer and played for a few hours, after closing the game, both my Firefox windows became completely inaccessible.

I've tried closing firefox, restarting my computer, letting Firefox create a new xulstore file and nothing has worked. I can't see the window, I can't make it active. It's permanently minimised.

It spikes Desktops Windows Manager to 100% GPU usage, it makes my PC lag and run slow, and I can't do anything in the browser cause the window won't stay open or up. I can't even open the old window and then a new one, it stays minimised and I can only see the preview by hovering my mouse over it.

I've tried GPU driver updates, I tried anti virus scanning, and I've tried opening another browser which did work. But Firefox is the one with all my saved settings and preferred browser. I also can't see the Firefox window at all when using the window key + TAB to check my desktop, but it does show up on Task Manager as running.

Please help me restore my program. I'm making this on my phones firefox browser which is running fine

נשאלה על־ידי Kiramin ב־לפני חודש

תגובה אחרונה מאת jscher2000 - Support Volunteer לפני חודש

tabs become unselectable and can't be dragged out of the main window

This started happening a few days ago. I tried to drag a tab out of the main window to put it in its own window on my other monitor, but the tab just became unselectable… (read more)

This started happening a few days ago.

I tried to drag a tab out of the main window to put it in its own window on my other monitor, but the tab just became unselectable, and if i scrolled in the tab bar, the tab icon and text would remain locked in place in the display while the other tabs moved behind it.

The main Firefox window also lost the minimize, restore, and close buttons. The only way to make the tabs work was to close Firefox and relaunch it.

I noticed this happened only after any app in the OS went full screen, be it a steam game, or another Firefox window, or a VLC window, or anything else that I did that made an app full screen in any of my monitors.

I am using Ubuntu 24.04 with KDE Plasma 5.27.12. Kernel is 6.14.0-29. Display server is Wayland.

Initially I thought this could be a problem with the snap version of Firefox, so now I've installed the deb package, but the problem remains. Firefox is the only app which presents a problem of any kind when any window goes full screen.

Here's a video showing what the problem looks like, in case my description was not clear. The ghostly tab in this video is the chess.com home page and you can see it as the third tab from the top right of the video, and it remains in that position as i scroll the other tabs, completely unselectable with the mouse.

https://www.youtube.com/watch?v=-mAfPS3_qkg

Any idea of what could be causing this issue to appear?

Thank you!

נשאלה על־ידי sara ב־לפני 2 חודשים

תגובה אחרונה מאת jonzn4SUSE לפני חודש

Firefox freezes at Google sign in

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared t… (read more)

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared the cache and cookies, unchecked "Hardware Acceleration" and other recommendations from other posts. Please talk to me like I'm your Baby Boomer dad.

נשאלה על־ידי mbarroso ב־לפני חודש

תגובה אחרונה מאת Konstantina Papadea לפני חודש

Firefox launches on wrong screen

Firefox opens full screen on my main monitor, one of three, but not the last-opened and before resizing to its last-used location and size. This three-stage process happe… (read more)

Firefox opens full screen on my main monitor, one of three, but not the last-opened and before resizing to its last-used location and size. This three-stage process happens in a instant, interfering with live activity on my main monitor besides being really annoying. Hasn't always behaved this way. Any suggestions?

Thanks, Mike

Firefox 144.0 64 bit

נשאלה על־ידי MIchael Linder ב־לפני חודש

תגובה אחרונה מאת Amelia Adam לפני חודש

Firefox using high memory when running multiple web tools

Hi everyone, I’ve noticed that Firefox tends to use a lot of memory when I run several browser-based tools at once — especially web calculators or dashboards that update… (read more)

Hi everyone,

I’ve noticed that Firefox tends to use a lot of memory when I run several browser-based tools at once — especially web calculators or dashboards that update data dynamically.

For example, when I’m testing a lightweight web calculation app (something similar to a gratuity calculator that updates values in real time), Firefox memory usage slowly increases, and sometimes the browser even freezes if multiple tabs are open.

I’ve already tried:

Clearing cache and disabling extensions

Running in Safe Mode

Using hardware acceleration on/off


Still, the problem persists.

So I’d like to ask:

1. Are there any specific settings or flags that can help manage memory usage better for interactive web tools?


2. Does Firefox handle JavaScript-heavy calculations differently compared to Chromium-based browsers?


3. Any recommended performance tweaks for developers testing such tools locally?


Would really appreciate advice from anyone who’s optimized Firefox for this kind of lightweight, web-app testing.

Thanks in advance! 🙏 bold text

נשאלה על־ידי Steven Parker ב־לפני חודש

תגובה אחרונה מאת Robert Lewis לפני חודש

firefox is hot garbage with macos tahoe update

Your browser dead ass just doesn't respond when I click on it. I have a new mac mini 4 and have the latest update for firefox. it's absolute dogshit to be honest. I'm luc… (read more)

Your browser dead ass just doesn't respond when I click on it. I have a new mac mini 4 and have the latest update for firefox. it's absolute dogshit to be honest. I'm lucky if the browser lets me click on anything, eg., bookmarks, add-ons, history are nonfunctional. Also my tabs on the browser get squished together and superimposed such that 2-3 separate tabs appear as though they are one tab. I have never had an issue like this before when using firefox. I don't encounter the issue with safari or chrome, but I don't like those browsers. Do you have insight as to why firefox mozilla is suddently ass?

נשאלה על־ידי C O ב־לפני חודש

תגובה אחרונה מאת nocnoc לפני חודש

Firefox in Macos - Tahoe 26.0

Firefox not responding on macbook M4 Macos Tahoe 26.0 I tried restarting Firefox I tried restarting my macbook But everything repeats. Use Firefox for a while and it free… (read more)

Firefox not responding on macbook M4 Macos Tahoe 26.0 I tried restarting Firefox I tried restarting my macbook But everything repeats. Use Firefox for a while and it freezes again. Tôi sử dụng Firefox mới nhất: 143.0.1

נשאלה על־ידי YukIXboy ב־לפני 2 חודשים

תגובה אחרונה מאת wcn00 לפני חודש