Firefox Community Forum

I have been trying for 2 days to change my account default email address. The system gets as far as me typing in the password sent to my current default email address. I then click on the submit button and nothing happens! This has happened 8 times now. After using Firefox as my browser for +-15years, I am very disappointed by the lack of access to a human voice. If I do not hear back from you I will change to Microsoft Edge as my browser.

Hello, I installed the Firefox 158.8 update on my iMac (macOS Sequoia 15.8.1) today. All websites are working as usual, except for Amazon Prime Video; it loads once and then freezes. I can't perform any actions on the page—everything remains unresponsive. I can't enter a different URL in the address bar or reload the page, either. The only thing I can do is close the page. I’ve cleared the cache and disabled ad blockers, but nothing changes. Strangely, this doesn't happen with Firefox on my MacBook. What could the problem be?

regards Burkhard

I try ti start up the VPN and it asks me to sign in. I sign in and then it sats to go to the VPN which has no other option except for me to sign in. This keeps happening

See title. On ultra-wide, I would use split view with 4 or 5 tabs regularly if it was available. Please consider adding that function. Also, please add a dark mode to your support site.

i don't think you can you've fallen into the secure everything at the cost of your consumers going top Google chrome or Brave or etc just not firefox. It used to be my fav not any more congrats on your fuck up

After updating to version 158.0 of Firefox for iOS, absolutely no images load within the app. My iOS version is 26.4.1, and I am not able to update my iOS version to anything newer.

After recent updates there is a line in my open tabs list, currently below the first five open tabs. Why is it there? How can I make it go away? I'm using MacOS 11.7.11, Firefox 158.0.

I have received today 16/10/2026 an email purporting to be from Firefox telling me that my account will be terminated in 7 days and account totally deleted. I'm not sure it's genuine as I use Firefox regularly as my main server. If it is correct can you indicate how I maintain my access to the web and my Firefox account please? "Message: Your Mozilla account and data will be deleted in 7 days Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. Your account and your personal data will be permanently deleted on Friday, Oct 23, 2026 because you haven’t been active". Roberto Franceschini vespasianimp@yahoo.co.uk

I am unable somehow to join a zoom meeting with both audio and video. Each occurrence is audio only. I wish to use both. What do I do? I use an ASUS Vivobook and Linux Mint.

Firefox repeatedly displays the same permission popup on a lot of website and tabs and especially when I open,ChatGPT. Even after I check “Remember this decision” and select Allow or Block, it keeps returning. I already changed the permission settings, but that didn’t fix it. How do I permanently stop this popup and make Firefox save my choice?

I'm on desktop. I clicked on what turned out to be a YouTube mobile link and now my Firefox desktop browser will only load the mobile version of YouTube. I tried several standard troubleshooting steps, including clearing history, cookies, and site data, disabling all extensions, and checking about:config for a user-agent override, none of which resolved the issue. YouTube has loaded correctly in a private window. It also loads correctly when I created a new firefox profile. I'm assuming the original profile is corrupted in some way. Is this the correct answer? Is there any way to fix it?

Firefox update and a pop up deleted my open tabs so that I couldn't easily restore history. I tried some of the suggested work arounds but was not allowed to copy (or open file) from profile folder, sessionsstorefile. What is needed for the required "permissions"?

Hello,

my firefox browser is registered to my old email address "mhesky@hotmail.de". Because of an hacker attack i had to delete this email address. My new email address is "Hesky85@outlook.de".

My problem is, that i cant change the email in firefox because a confirmation email will send to my old email address that doesent exist any more.

How can i change the firefox account to my new email address?

I need help please.

Regards Michael Hesky

When I resize a regular Firefox window (in Windows 11), I can resize it to have a quite a small width.

If I pin the same website to the taskbar to make it into a web app, now I can't resize it to the same width, and the windows appear locked to a much larger width.

This is annoying because specific web apps can be resized a lot smaller to fit that specific site's interface. If anything, I would want to make the windows smaller more often than I would with regular Firefox windows.

If there's a setting to turn off this width limit, I would really appreciate it!

Thank you so much!