מוצגות שאלות עם התגיות: הצגת כל השאלות
  • נפתרה

mozilla firefox account

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is a… (read more)

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is an error." I do not know how to contact an administrator. I do not see this statement when I sign into Firefox using my Firefox browser. Maybe (I think) the issue is that I need to use my Firefox browser to "sign into" Firefox (and, not Google Chrome). Thank you for your comments about this.

נשאלה על־ידי David Hike ב־לפני 2 שבועות

נענתה על־ידי Paul ב־לפני 2 שבועות

  • נפתרה

Sync with IOS

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, ther… (read more)

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, there is no selection to sign in. And as a result, I am pretty much dead in the water.

נשאלה על־ידי Bill Shallbetter ב־לפני 3 שבועות

נענתה על־ידי Denys ב־לפני 3 שבועות

  • נפתרה

play games

I don't understand my screen comes up with Firefox then tells tells me to sign in with Mozillo I have no idea how to do that

נשאלה על־ידי Noelene Francis ב־לפני חודש

נענתה על־ידי Denys ב־לפני חודש

  • נפתרה

My Firefox account is not working even though my password is correct

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't un… (read more)

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.

Please guide me step-by-step so I can reactivate my account. I am using a mobile device.

Thank you for your help.

נשאלה על־ידי Raha Khan ב־לפני חודש

נענתה על־ידי Kiki ב־לפני חודש

  • נפתרה

Mozzila Determining Windows Version

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I a… (read more)

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I am running. Maybe this is Relay for Windows versions LOL.

Has anybody else found this issue?

נשאלה על־ידי Oldneweng ב־לפני 2 חודשים

נענתה על־ידי jscher2000 - Support Volunteer ב־לפני 2 חודשים

  • נפתרה

Signing in to iCould account.

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."… (read more)

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."

נשאלה על־ידי John W Love Jr ב־לפני 3 חודשים

נענתה על־ידי John W Love Jr ב־לפני 3 חודשים

  • נעול

I can’t access my Firefox account

Hello, My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but th… (read more)

Hello,

My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but the email is working fine now — I’m currently receiving emails from Firefox.

I’m unable to log into the old account to resolve the issue or change the email. I have since created a new account (this one), but I would like to recover access to the original account if possible.

Could you please help me unlock it or advise on the next steps?

Thank you.

נשאלה על־ידי SuMo Bot ב־לפני 4 חודשים

תגובה אחרונה מאת Paul לפני 4 חודשים