Firefox Community Forum

I once used a website for support for my mental health. There is no other website like it, and I would not be here today without it. For several years now, I've attempted to re-access the website. I have even gotten to the final page (which is rare) but when I click on the "I hereby consent" button - nothing, just errors. I've added the main website and the page site that will not load to all exceptions of all privacy settings I have switched on, but nothing. To be honest, I can't tell if it is Firefox or not, as other browsers give me the exact same issues. I have ADHD and reading, and making sense of the various solutions seems impossible. I cannot even access the website with all other antivirus & malware software, VPN or any other security software and extensions turned off. Remedying this feels hopeless. How can I get assistance? I only wish to sign back up but I can't. I do not believe it is the website creating the issue. I have screenshots showing the error pages, how do I send diagnostic data to you so you might be able to help?

When use the built-in button on a video to fullscreen it (Youtube or any other site) then the taskbar will do the animation to go away then instantly come back up. If I use f11 I to fullscreen all of firefox the taskbar does not show. Why is this happening with videos? Using other browsers I do not encounter this issue.

Attempting to bill pay at Allstate page, stating the browser is not compatible. What options do I have? I have been using Firefox for > than twenty years, I have a hard time trusting anything that comes from Microsoft after their internet explorer debacle .

So when I open some websites such as the RimWorld wiki ( https://rimworldwiki.com ), whenever i scroll my gpu for firefox launches straight to 100% and becomes extremely laggy. I have no idea what is causing this. My friends and other browsers run it completely fine. I have tried troubleshoot mode, gotten rid of all my extensions and themes, removed all cookies and cache and nothing works. My drivers are all updated, and I have truly just given up. If anyone has any solutions I would be much obliged.

When using excel for office 365 there's a behavior unique to firefox. Normally when a cell is selected Ctrl+A will select all of the contents of the cell, this is normal behavior. When overwriting the text by typing any other text it will begin typing in a different orientation, (between horizontally and vertically). If pressing Ctrl+A again and typing any text it will again flip the orientation. This is infinitely repeatable on all systems I've tried. I've complained to microsoft support to a near-harassment level and they've told me to talk to you. I'm not making a bugzilla account so I'm posting it here.

Cheers, Toxic

I have a problem that I cannot resolve for months. I'm always listening to YouTube I'm listening music while I'm working or I'm doing task on Firefox I used to have no problem I just Open YouTube and let it play on auto play and it goes no matter what. About 6 months ago I started to experiment some problems the video stop all the time even if I have a playlist going on like 50 song one after another it will stop once in a while for no reason. It pissed me off so much that I have to change my browser by default and I don't like other browser I use always Firefox with DuckDuckGo so when I'm trap to use other browser I get mad the only one that functions very good it's on edge Microsoft and seriously I cannot stand this… I'm forced to use YouTube only on edge it's the only place that it works no matter what it never stop. It used to be a little arrow in the bottom of the screen, a button that you can click on and off to Auto play or not, this button disappear it's not even there no more. This button Auto Play it's not there in Edge or Google Chrome but YouTube works for them not for Firefox so what is the problem it's not the setting is it YouTube that's got problem with Firefox? I don't know, it must be a way, a back door because I need to go back with Firefox I need to go back with DuckDuckGo. I'm pissed because I have to leave just because of that and that it's no compromise for me my music will pass before everything else. I don't feel like asking question to the community because it takes months before they answer you if they do. It's no customer service for Firefox or Mozilla whatsoever they don't answer you they don't talk to you they don't fucking care and this is another thing that pisses me off because they have a good thing going on but they don't care about the people. This was, this is what I did so far: Disable Hardware Acceleration "Performance" section.

I unchecked "Use recommended performance settings."

I unchecked "Use hardware acceleration when available." Clear Cache and Cookies I cleared the cache and cookies preferences privacy: Under "Cookies and Site Data," I clicked on "Clear Data."

Extensions about:addons I disabled all extensions to see if the problem persists… nothing happen YouTube I used YouTube in a Private Window … nothing happen YouTube Playback Settings I changed the video quality … nothing happen

Developer Tools for Network Throttling Maby using the developer tools, I can check for network issues? I didn’t try yet Reset Firefox I Refresh Firefox to restore it to its default state… nothing happen I uninstalled it and clean the registry. I reinstalled it. …nothing happen I ensure that you I’m using the latest version of Firefox: Yes My laptop specifications: Device specifications Device name: Fatcatbasse Processor: AMD Ryzen 7 5800H with Radeon Graphics 3.20 GHz Installed RAM: 64.0 GB (63.4 GB usable) Device ID: 8EDED38D-1047-40B4-8AIF-C2361C5E5841 Product ID: 00330-80000-OOOOO-AA797 System type: 64-bit operating system, x64-based processor Pen and touch: No pen or touch input is available for this display

Graphics Drivers I ensure that my graphics drivers are up to date. They are Testing Other Browsers I already mentioned that Edge works well Google Chrome also So you got an idea what I can do maybe shooting with a gun on the computer? Maybe pouring bleach or fuel on the keyboard? Maybe that work.

Trying to sign in on AOL and getting error number 15, this is Mac pro book and FireFox browser, went to Safari everything worked on that site. Went to my Dell Desk top with FireFox and it worked ok that computer. Has anyone else had this problem.

I tried to log in to NextDoor, which was supposed to send by email a 6-digit login code for me to enter. I tried at least twice, and no code was received. I'm using Firefox 128.12.0esr on a Mac running Catalina 10.15.7. Logging in to NextDoor from a Brave browser worked just fine, including getting the code by email. How to I fix this?

I have been having a problem the last 2 weeks. When ob certain pages my browser will suddenly jump to the top, or near the top, of the page. I have mostly noticed it on Walmart when i try to click on the add button or if i remove an item from my cart. It happens on a few other places like Barns and Nobles . Anyone else having this problem? Cant be sure but i first noticed it after one of the last updates. I have tried running my browser in safe mode and disabled all extensions and add-ons but still does the same thing. click and and page jumps to top. click on an item to look at it and the page goes all the way to the bottom.

None of my streaming networks Peacock and Netflix wont work on Firefox anymore. We get errors saying our Browser is no longer supported. When checking, there is no new update for Firefox.

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

Hi,

PayPal has a new verification method that involves sliding a bar.

After doing so it says I've been blocked.

I can log in using Edge (but I don't want to have to use Edge for PayPal).

Any help is appreciated.

B.

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologize but there seems to be an issue completing your request. Please try again in a few minutes." An error URL is also attached.

Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2FfuB6lQpSku%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:

This is not a new problem and has been ongoing for over a year. I have found several messages in the Mozilla support system describing the exact same problem from different users. There does not seem to be a fix that has been found. The information that I have found regarding the IRS website does not suggest that it will only work with Chrome or Chrome based browsers. But I can easily use the site with Edge.

There are several sites that I am unable to access with Firefox that force me to use Edge. I understand that Firefox has its security idiosyncrasies. But As this number climbs, and to include what are public facing government sites, a question I will soon ask is why use the Fireofox browser?

Any idea why Firefox is not supported on this website? https://mypay.dfas.mil

It's been that way for over a decade. Thx.

Picture verification is Not working in Firefox, works correctly in Chrome. This is the verification I have do at some sites to make sure it is me or that I am human after I have not been on a site for long while.

It keeps repeating the picture even though I select all proper pictures. It happens to all sites I visit.

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too.

It will loop to the login screen over and over, or I get the message 'An error has happened, try again later'...

I used the browser console and didn't get anything that seemed usable. I use Strava nearly every day so I'm having to use Safari. And this issue is on all of the mac and Windows systems I use. 'Troubleshooting Mode' didn't work either.

Help!

Firefox 139.0.4. version is also not good! Uploading videos to Youtube does not work with it! It does not move from zero percent! As I wrote earlier, the problem started with version 138.0.4. and is still ongoing! Uploading videos works with other browsers! I am waiting for the problem to be solved! If I wrote my letter in the wrong place, please forward it to the authorities! At the moment I could write a letter here, I can't really find a topic where this would be discussed! My OS Win10 64 bit. Thank you!