Firefox Community Forum

I have received today 16/10/2026 an email purporting to be from Firefox telling me that my account will be terminated in 7 days and account totally deleted. I'm not sure it's genuine as I use Firefox regularly as my main server. If it is correct can you indicate how I maintain my access to the web and my Firefox account please? "Message: Your Mozilla account and data will be deleted in 7 days Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. Your account and your personal data will be permanently deleted on Friday, Oct 23, 2026 because you haven’t been active". Roberto Franceschini vespasianimp@yahoo.co.uk

I am unable somehow to join a zoom meeting with both audio and video. Each occurrence is audio only. I wish to use both. What do I do? I use an ASUS Vivobook and Linux Mint.

Firefox repeatedly displays the same permission popup on a lot of website and tabs and especially when I open,ChatGPT. Even after I check “Remember this decision” and select Allow or Block, it keeps returning. I already changed the permission settings, but that didn’t fix it. How do I permanently stop this popup and make Firefox save my choice?

I'm on desktop. I clicked on what turned out to be a YouTube mobile link and now my Firefox desktop browser will only load the mobile version of YouTube. I tried several standard troubleshooting steps, including clearing history, cookies, and site data, disabling all extensions, and checking about:config for a user-agent override, none of which resolved the issue. YouTube has loaded correctly in a private window. It also loads correctly when I created a new firefox profile. I'm assuming the original profile is corrupted in some way. Is this the correct answer? Is there any way to fix it?

Firefox update and a pop up deleted my open tabs so that I couldn't easily restore history. I tried some of the suggested work arounds but was not allowed to copy (or open file) from profile folder, sessionsstorefile. What is needed for the required "permissions"?

Hello,

my firefox browser is registered to my old email address "mhesky@hotmail.de". Because of an hacker attack i had to delete this email address. My new email address is "Hesky85@outlook.de".

My problem is, that i cant change the email in firefox because a confirmation email will send to my old email address that doesent exist any more.

How can i change the firefox account to my new email address?

I need help please.

Regards Michael Hesky

When I resize a regular Firefox window (in Windows 11), I can resize it to have a quite a small width.

If I pin the same website to the taskbar to make it into a web app, now I can't resize it to the same width, and the windows appear locked to a much larger width.

This is annoying because specific web apps can be resized a lot smaller to fit that specific site's interface. If anything, I would want to make the windows smaller more often than I would with regular Firefox windows.

If there's a setting to turn off this width limit, I would really appreciate it!

Thank you so much!

At first deployment of multiple profiles in early 2026, my use was really intuitive and I was able to understand the FAQ and Community notes. Early October, the releases started to implement some refinements. I am not understanding these refinements and while I am seeing the error message (attached), I am not understanding what the fix is to use my additional profiles (two), int the past month, I have not found a way to get to my two additional profiles.

My environment: Windows 11 Pro - Firefox 158.0 (64 bit) I have Profiles "Original" and two others. I have one single Mozilla account. I copied my two profiles from original and had made great progress culling the profile passwords and bookmarks, I have only been syncing my original profile two my two cellphones. 95% of my use is from desktop Firefox.

Attached is a well documented result error but I am not locating how to get to the profiles I had created from the attached error message.

from allegiantair.com when trying to manage my trip:

An AJAX HTTP error occurred. HTTP Result Code: 403 Debugging information follows. Path: /customer/ajax/login-register StatusText: error ResponseText: Attention Required! | Cloudflare body{margin:0;padding:0} if (!navigator.cookieEnabled) { window.addEventListener('DOMContentLoaded', function () { var cookieEl = document.getElementById('cookie-alert'); cookieEl.style.display = 'block'; }) } Please enable cookies. Sorry, you have been blocked You are unable to access allegiantair.com Why have I been blocked? This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. What can I do to resolve this? You can email the site owner to let them know you were blocked. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Cloudflare Ray ID: a4b787635d8f3b14 • Your IP: Click to reveal 100.40.201.236 • Performance & security by Cloudflare (function(){function d(){var b=a.getElementById("cf-footer-item-ip"),c=a.getElementById("cf-footer-ip-reveal");b&&"classList"in b&&(b.classList.remove("hidden"),c.addEventListener("click",function(){c.classList.add("hidden");a.getElementById("cf-footer-ip").classList.remove("hidden")}))}var a=document;document.addEventListener&&a.addEventListener("DOMContentLoaded",d)})(); window._cf_translation = {};

Sorry if this problem have already solved before.

After update 158, I've noticed change of closing tabs when it involve unloaded and unopened tabs. I'll try my best to explain: Pre-update 158 - For example, I have 3 tabs. Left-hand is an unopened tab with coloured icon and no image preview. Middle one is I'm currently on. Right-hand is has been opened but I unloaded it; it has grey icon. When I close the current tab, the browser moves to tab on the right and loads it. This is usual behaviour since I started using Firefox long time ago.

After update 158 - Same example as above but when I close the current tab, the browser moves to one on the left instead.

This change means that the browser no longer moves to right-hand tabs if they're unloaded unless if I choose manually. Also, if I have 4 tabs but #1 is unopened with coloured icon, #2 is unloaded with grey icon, #3 is current tab and #4 is unloaded with grey icon. If I close the current tab, #3, it goes to #1 automatically.

So is there something in config to restore back to previous behaviour?

The new update is reminiscent of the early days - too artsy, colorful and distracting. I appreciate FF and want to continue using it. I'd prefer not to have to use code to do this, I don't understand it or what might go wrong. thank you!

Hello. I am using Firefox on both Windows 10 and MX Linux, and I noticed a difference in how the New Tab page displays shortcuts. Even though both browsers are set to display 2 Rows in the Home settings, Firefox on Windows displays 10 shortcuts per row (20 in total), whereas Firefox on MX Linux only displays 8 shortcuts per row (16 in total), details in attached screenshots. Could someone explains why there are differents like that? Was it because the different between OS or Firefox versions (both was updated to lastest version)? Thank you.

Amazon prime video won't fully load. I've tried everything, shutting off everything, dumping the cache. It fully loads on chrome. This is new since the latest firefox update... what is happening?