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I no longer have access to the primary account email.

I no longer have access to the primary account email. I went under "manage account" tried to make the secondary email my primary, Firefox sends verficiation code to my pr… (read more)

I no longer have access to the primary account email. I went under "manage account" tried to make the secondary email my primary, Firefox sends verficiation code to my primary email. I do not have access to that email.

Please help.

Thanks Ajay

נשאלה על־ידי Ajay Simha ב־לפני 2 ימים

תגובה אחרונה מאת Denys אתמול

  • נפתרה

There are some inconveniences in use...

1. The browser's built-in full page translation function has poor translation performance, even far lower than other browser functions. 2. The font modification in the s… (read more)

1. The browser's built-in full page translation function has poor translation performance, even far lower than other browser functions.

2. The font modification in the settings cannot take effect on the translated page font. For example, when opening a literature page (Elsevier) and clicking on the built-in full page translation, the font does not change.

3. When the page becomes a fixed tab, the prompts before closing multiple tabs will become invalid, and clicking the close button will close all tabs without prompts.

It should be pointed out that the loading speed of this browser is very fast. I feel that using this browser fully utilizes the performance of my computer, rather than some browsers that use a new era CPU and GPU, but the loading speed is the same as more than a decade ago. In addition, this browser has highly personalized features that meet my needs. It would be even better if the above issues could be resolved.

Thanks a lot!

נשאלה על־ידי auser ב־אתמול

נענתה על־ידי Denys ב־אתמול

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Synchronize Enhanced Tracking Protection Exceptions

I went through my laptop and turned off enhanced tracking protection for a variety of financial, work, etc. websites. I was disappointed that this did not sync with my o… (read more)

I went through my laptop and turned off enhanced tracking protection for a variety of financial, work, etc. websites.

I was disappointed that this did not sync with my other computers.

Here's hoping Firefox developers will incorporate ETP exceptions into account sync.

נשאלה על־ידי Eric Nix ב־אתמול

נענתה על־ידי Paul ב־אתמול

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Disabling AI in Firefox/Preventing future AI activation

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future? I do not want AI running on my machine. I do not wa… (read more)

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future?

I do not want AI running on my machine. I do not want AI integration in my browser. I understand I will still run into AI in the wilds of the internet, but I especially do not want these features enabled ON MY OWN MACHINE in an update without me specifically opting into them. Installing and enabling this without user opt-in communicates clear disrespect to the users.

I did a cursory search here for similar questions and Mozilla staff appear to be stating there will be no AI in Firefox unless the user specifically enables it, and it is as simple as disabling them via settings if "accidentally" enabled. This was not my experience, and it is alarming to see false information provided to users .

I have found other sources indicating the following must be set to false in about:config in order to disable browser-side AI/AI integration: browser.ml.chat.enabled browser.ml.chat.page.footerBadge browser.ml.chat.page.menuBadge browser.ml.chat.shortcuts browser.ml.chat.shortcuts.custom browser.ml.chat.sidebar browser.ml.checkForMemory browser.ml.enable browser.ml.linkPreview.shift

Is that all of them, will these disable ALL of the AI in Firefox?

Are there any other settings I need to set to false to ensure no AI is either running on my machine or the browser is not integrating AI functionality from third parties?

Is there any way to ensure Mozilla doesn't force AI features to be enabled without my say-so (again)?

Are there any privacy-minded browsers comparable to Firefox that DO respect their users with regards to forcing AI on them? It may be time to jump ship.

נשאלה על־ידי Herb Burgleman ב־לפני 3 חודשים

תגובה אחרונה מאת James אתמול

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Animated themes ramp up the ram usage if I minimize firefox.

I have installed an animated theme for my home page a while back, but recently if I minimize firefox the memory usage increases until it freezes my pc completely. I know … (read more)

I have installed an animated theme for my home page a while back, but recently if I minimize firefox the memory usage increases until it freezes my pc completely. I know this issue has been reported as Bug 1828587 2 years ago and it is said that it is fixed, but here I am experiencing the same thing. I would appreciate any help since I am not that good at coding a css file. Here is my userContent.css code if maybe i set something up wrong:

@-moz-document url("about:newtab"), url("about:home"), url(about:privatebrowsing) {

   /* Sets background image and autoscale image to browser window. */
   body {
       background-image: url("wallpapers/wallpaper.avif") !important;
       background-size: cover !important;
       background-repeat: no-repeat !important;
       background-attachment: fixed !important;
       background-position-x: center !important;
       background-position-y: bottom !important;
   }
   @-moz-document url("about:newtab"), url("about:home") {
       .top-site-outer .title {
           color: white !important;
       }
       .logo-and-wordmark .wordmark {
           fill: white !important;
           color: #00aaff !important; /* fallback for text */
       }
       .context-menu-button.icon {
           fill: white !important; /* for SVG-based icons */
           color: white !important; /* for any text-based fallback */
           opacity: 1 !important; /* ensure visible even when normally dimmed */
       }
   }

The second part is to make some of the text on my homepage white so it is visible.

נשאלה על־ידי nerindipe ב־לפני 2 ימים

נענתה על־ידי TyDraniu ב־לפני 2 ימים

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Youtube error

Hi I keep getting this error on Firefox. I did disable all my extensions prior to this image shown to see if it was an extension causing an issue to no avail. I also look… (read more)

Hi I keep getting this error on Firefox. I did disable all my extensions prior to this image shown to see if it was an extension causing an issue to no avail. I also looked for an update for Firefox and saw it was up to date. I also attempted to refresh Firefox which was a successful refresh however the error persisted. After refreshing I fully uninstalled Firefox and then reinstalled however the issue persists.

This error is shown however if I refresh the page sometimes the page freezes as if it lost connection and sometimes it reloads as per normal with the video playable.

נשאלה על־ידי joshua.lutchman2002 ב־לפני 3 ימים

נענתה על־ידי joshua.lutchman2002 ב־לפני 2 ימים

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can't access a closed window

I have enabled the option to open the previous windows and tabs. I had one window that I always closed last as it had a lot of groups that are important for my work, so i… (read more)

I have enabled the option to open the previous windows and tabs. I had one window that I always closed last as it had a lot of groups that are important for my work, so it used to open every time I started Firefox. Sometimes, even if I closed the window by mistake without closing other windows, I was able to get it back by pressing ctrl+shift+n.

But yesterday, I might have closed it by mistake and when I pressed ctrl+shift+n , it didn't come back. I wasn't able to access my window and now it's all gone. I don't see anything in recently closed windows in history.

I need those tabs back as they are very important for my work. they were a lot of tabs. I had many groups but now all are gone. I tried by using the previous.jsonlz4 in the sessionstore-backup by renaming it in the default-release profile as sesstionstore.jsonlz4 but still wasn't able to access my window.

I didn't clear my history as the tabs opened in the window still show up in the history.

Kindly help as soon as possible

נשאלה על־ידי Krishan Mittal ב־לפני 3 שבועות

נענתה על־ידי jonzn4SUSE ב־לפני 3 שבועות

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tłumaczenie strony

Dlaczego zawsze gdy chcę przetłumaczyć stronę pokazują mi się -tłumaczenie z język polski na język perski? Zawsze muszę wprowadzać, że chcę przetłumaczyć z język angielsk… (read more)

Dlaczego zawsze gdy chcę przetłumaczyć stronę pokazują mi się -tłumaczenie z język polski na język perski? Zawsze muszę wprowadzać, że chcę przetłumaczyć z język angielski na polski na przykład. Nie wiem jak mogę to zmienić by móc szybciej przetłumaczyć konkretną stronę? Skąd zawsze pokazuje się ten język perski. Chcę by zawsze wskazywało mi,że chcę przetłumaczyć np z język angielski na polski i nie potzebuję ustawiać, by wszystkie strony tłumaczyły się na język polski. Może ktoś wie jak usunąć tą podpowiedź tłumaczenia z język polski na język polski i ustawić inną podpowiedź? Dziękuję wraz z pozdrowieniami.

נשאלה על־ידי marcinierz ב־לפני 3 ימים

נענתה על־ידי TyDraniu ב־לפני 3 ימים

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Account recovery

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Window… (read more)

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Windows and lost my backup keys and other stuff. Soon after, I experimented with other browsers and forgot about Firefox (I also deleted the Firefox profile in the Authenticator app). Now I've decided to log into my account, but since I can't log in without the app, I figured there's an option to log in using the email linked to the account (I have access to it), but for some reason, they're asking me for an account recovery key. So, I know my email address and have the password for it, but I can't log into my account without the Authenticator app. To try this alternative, I need to know the account recovery key, but I've lost it too. So, I'd be very grateful if anyone knows a solution to this problem. For reference, I also logged out of my Mozilla account on other devices and I haven't received any emails related to this situation (like checking email, etc.).

נשאלה על־ידי cotkote831 ב־לפני 3 ימים

תגובה אחרונה מאת Denys לפני 2 ימים

  • נעול

My primary email ID needs to be deleted and different one made primary.

Hello, I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd … (read more)

Hello,

I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd like to use asimha.cloud@gmail.com as my primary email. The work email in question that has to be removed is - simhaaj@vmware.com.

To communicate with me, you can email me at asimha.cloud@gmail.com

Thank you. Ajay

נשאלה על־ידי Ajay Simha ב־לפני 2 ימים

תגובה אחרונה מאת Denys לפני 2 ימים

  • נפתרה

Is Spell Checking broken?

Hi. I've downloaded dictionaries and languages, the check spelling option is enabled in the browser settings. However, browser doesn't want to do it automatically. I have… (read more)

Hi. I've downloaded dictionaries and languages, the check spelling option is enabled in the browser settings. However, browser doesn't want to do it automatically. I have to manually enable it with RMB context menu (and re-select languages) for each website individually. Moreover, when the page refreshes, spell checking turning itself off again in RMB menu (but stays enabled in browser options).

  Is this really how it's supposed to work?

נשאלה על־ידי Foshien ב־לפני חודש

נענתה על־ידי Foshien ב־לפני חודש