Emails not being received by Gmail accounts

I have been using our work Mozilla Thunderbird account for two years and in all that time we have been unable to send emails from our usual email address (sales@freunduk.… (read more)

I have been using our work Mozilla Thunderbird account for two years and in all that time we have been unable to send emails from our usual email address (sales@freunduk.com) to anyone with a Gmail account. We get no bouncebacks and no indication to say that the email has not been received. Everyone else with other types of email account such as Hotmail or Outlook etc get our emails, but for some reason Gmail is blocked. We send invoices, quotes etc from Mozilla and for anyone with a Gmail account, not receiving our email is very inconvenient. We have put customers on stop for non payment and then realised they haven't received our invoice via email because they have a Gmail address. Can anyone shed any light on the matter please? Is there a setting we are missing which needs changing? I have tried to search previous questions on the forum but nothing has been obvious. All help appreciated.

נשאלה על־ידי sales323 ב־לפני 22 שעות

תגובה אחרונה מאת sales323 לפני 24 דקות

TB 146.0.1 Keeps reverting to Manual Spam Sorting

Hello, I run Thunderbird 146.01 under Windows 11 Version 10.0.22631 Build 22631... TB pulls messages from a POP Server. Though I have tried many fixes TB keeps revertin… (read more)

Hello,

I run Thunderbird 146.01 under Windows 11 Version 10.0.22631 Build 22631... TB pulls messages from a POP Server.

Though I have tried many fixes TB keeps reverting to requiring that I manually run both Spam Sorting, and Filter Sorting, usually after running these functions automatically for about a week.

Might someone suggest a fix that will have some lasting benefit?

Many thanks,

Lothar

נשאלה על־ידי lotharkrepke ב־לפני 5 ימים

תגובה אחרונה מאת lotharkrepke לפני שעה

Bookmark - saved bookmark does not show as blue

OK recently firefox has been misbehaving in that some bookmarks froze or would not load. I thought it was SKY but other browsers were OK. Managed to refresh Firefox etc w… (read more)

OK recently firefox has been misbehaving in that some bookmarks froze or would not load. I thought it was SKY but other browsers were OK. Managed to refresh Firefox etc which changed the bookmark icons to generic icon of a globe. Then unable to delete / modify / save bookmarks. Followed Mozilla support advice help / more troubleshooting information / profile folder / open folder / check properties / sqlite / change from read only all folder s& subfolders / exit firefox. Icons reappeared but in the address bar is the full URL rather than the original saved bookmark and no blue star to indicate that bookmark. So bookmark works but the URL label instead of the short version is the full version of the URL of Bloggsandco,com TERWF78;ULUFWOUW88UY not Bloggsandco.com and no blue star. I am zero tech savvy before you ask and whilst there may have been a corrupt file in Firefox there have been two fixes with CMD SFC/scannow repairs (W10 64 bit) and now Firefox refresh. Of course lost all extensions and theme on refresh firefox. Any thoughts - have managed now to delete excess bookmarks

נשאלה על־ידי Jeff M ב־אתמול

תגובה אחרונה מאת Jeff M לפני שעה

Tab Groups

Hi, Just looking into using Tab Groups. I can create a group, add or delete tabs from it, and the Save and Close Group. This Group is then visible to re-open from the Lis… (read more)

Hi, Just looking into using Tab Groups. I can create a group, add or delete tabs from it, and the Save and Close Group. This Group is then visible to re-open from the List All Tabs option.

That is Great.

However, if I close Firefox, and re-open it, then that tab group has disappeared from the List All Tabs option.

Is that correct, or am I missing a setting somewhere ?

נשאלה על־ידי donjfarnham ב־לפני שעה

mozilla crashing

mozilla keeps crashing almost on every website (says the tab has crashed). I checked, mozila is up to date, all extensions removed, no viruses or spyware, and it is crash… (read more)

mozilla keeps crashing almost on every website (says the tab has crashed). I checked, mozila is up to date, all extensions removed, no viruses or spyware, and it is crashing in troubleshoot mode as well.

Also few times a day says "your device ran in to a problem and needs to restart). Please advise what to do? Here is a submitted crash reports:

p-878c606d-9511-4e2d-8463-5bcd40260113 13-Jan-26, 11:02 View bp-b92cc3c4-aa94-4a34-b0e3-bbb4a0260113 13-Jan-26, 11:02 View bp-a923ab00-9c5a-497d-b879-5849a0260113 13-Jan-26, 11:02 View bp-bd9b3fd4-9e88-43de-84d4-8b6210260113 13-Jan-26, 11:02 View bp-ed987df9-1563-4285-a6c3-da7290260113 13-Jan-26, 11:02 View bp-5d3d4a2e-6a35-41e3-b00e-0e8b60260113 13-Jan-26, 11:02 View bp-40bfaa75-2f10-4b5a-8d8c-b593d0260113 13-Jan-26, 11:01 View bp-8ddae55f-953d-48bc-ab42-6c21f0260113 13-Jan-26, 11:01 View bp-55bec64b-f2cf-4dd3-8cc4-2201b0260113 13-Jan-26, 11:01 View bp-c0805bea-737b-48de-ac3c-698550260113 13-Jan-26, 11:01 View bp-dc39e12a-d135-409c-b7ff-2f7440260113 13-Jan-26, 11:01 View bp-98bb14f4-55ba-4791-8958-924830260113 13-Jan-26, 11:01 View bp-6d26a731-7b7e-4487-a929-ec6970260113 13-Jan-26, 09:28 View bp-f056e88d-b117-41e7-92ce-6b0cb0260112 12-Jan-26, 16:07 View bp-613d6f88-4ac7-4586-9b6e-c0d6c0260112 12-Jan-26, 16:06 View bp-7220e233-4a4b-408f-b2ff-82a540260112 12-Jan-26, 16:05 View

נשאלה על־ידי Linas ב־לפני 2 שעות

Moving Thunderbird data from Win7 machine to a Linux Mint machine.

I use Thunderbird 115.18.0 on a Windows 7 machine. I wish to transfer all my Thunderbird data to a machine running Linux Mint 21.3 which has Thunderbird 128.12.0esr. I ha… (read more)

I use Thunderbird 115.18.0 on a Windows 7 machine. I wish to transfer all my Thunderbird data to a machine running Linux Mint 21.3 which has Thunderbird 128.12.0esr. I have not been successful after many tries. Could this be because the Thunderbird revisions are different? If so, can I get 115.18.0 to install on my Mint machine? If not how should I proceed? I have already tried creating a new .thunderbird directory with ********.default directory from the other machine. I have also tried a new .thunderbird directory with a the ********default-release directory as directed by one site.

נשאלה על־ידי firefox1295 ב־לפני שבוע

תגובה אחרונה מאת firefox1295 לפני 2 שעות

Using Delete in Menu Bar, I can only delete from Unified Inbox, not individual accounts

Sorry - I feel as though I'm monopolising this forum at the moment! In my Menu bar, I have Delete, but, using this, I can only delete emails from the Unified list, not i… (read more)

Sorry - I feel as though I'm monopolising this forum at the moment!

In my Menu bar, I have Delete, but, using this, I can only delete emails from the Unified list, not individual accounts. I CAN delete from individual accounts if I select the email, right click and select delete. Seems odd

נשאלה על־ידי Tombarkas ב־אתמול

תגובה אחרונה מאת Tombarkas לפני 3 שעות

Outbox on Local Folders'

The folder 'Outbox on Local Folders' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges t… (read more)

The folder 'Outbox on Local Folders' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

נשאלה על־ידי Mohamed Mahmoud ב־לפני 3 שעות

Transferring to new android phone

I have downloaded the Thunderbird App on my new Samsung phone. I now need to transfer all data and emails across but the old phone has already been wiped and phone sold.… (read more)

I have downloaded the Thunderbird App on my new Samsung phone.

I now need to transfer all data and emails across but the old phone has already been wiped and phone sold.

I need to transfer from your server/cloud.

Please help

נשאלה על־ידי Bruce Nutman ב־לפני 4 שעות

Unable to re-install Gmail account

Hi Thunderbird, At the weekend we accidentally completely deleted some Gmail emails from Apple Mail . These were also deleted from Thunderbird (2 Gmail accounts) on our … (read more)

Hi Thunderbird, At the weekend we accidentally completely deleted some Gmail emails from Apple Mail . These were also deleted from Thunderbird (2 Gmail accounts) on our PC. We recovered the emails, in the process having to change my Google Password. Whilst the deleted emails returned, one Thunderbird Gmail account was not receiving new incoming emails. (one account is) The emails are arriving as normal into Gmail. After various unsuccessful attempts to to connect to the server I deleted the defective Gmail account from Thunderbird, using the Red Button in account settings, hoping to then be able to reinstall it as a new account. When I attempt to reinstall the now "deleted" account I get the yellow "Unable to log in at Server" message. . The password I am using to add the account is the same as the one I use to sign into that account on Gmail (set on Monday), but it does not seem to be working on TB. I tried the trick of not putting in the password when setting up the new account but this did not work either. I am using TB 140.6.0esr Any suggestion please John

נשאלה על־ידי John and Barb ב־לפני 4 שעות

Modiy behaviour of standard toolbar button

When customizing the toolbar, Firefox has a standard button named "Forget" which lets you easily delete browser data (see the attached image). I'm using this button, but… (read more)

When customizing the toolbar, Firefox has a standard button named "Forget" which lets you easily delete browser data (see the attached image).

I'm using this button, but I should like the button to work in a different way. What I want is that everything except from browser history is deleted, when I click the forget icon. It should not be necessary to first click the forget icon, and then "Forget!" (as in the attached image). I don't neither want to restart the browser or open a new clean window

Does someone know how to achieve this without developing my own plugin? Does the standard buttons have some scripts somewhere that can be edited?

נשאלה על־ידי tech1590 ב־לפני 5 שעות

Disabling olf 2FA authentication and re enabling with new TOPT apps

I recovered my account using a backup code and set a new password. Two-step authentication is enabled but I don’t have the linked TOTP app. The settings UI does not allow… (read more)

I recovered my account using a backup code and set a new password. Two-step authentication is enabled but I don’t have the linked TOTP app. The settings UI does not allow disabling 2FA and does not offer backup code input. I still have unused 10-character backup recovery codes. Please advise.

נשאלה על־ידי mukund jaeel ב־לפני 6 שעות

Emojis not showing up/blank

Web pages that are supposed to contain emojis are blank. I can highlight where emojis are supposed to be shown but the actual images of the emojis aren't there. about:con… (read more)

Web pages that are supposed to contain emojis are blank. I can highlight where emojis are supposed to be shown but the actual images of the emojis aren't there. about:config font.name-list.emoji correctly contains "Apple Color Emoji" If it is relevant, this has been a bug/issue that has persisted for a couple of months now (can't name an exact date).

נשאלה על־ידי mzf ב־לפני 8 שעות

תגובה אחרונה מאת mzf לפני 8 שעות

Cannot log into Thunderbird add-ons portal account with Mozilla / Firefox account

Hi, Mozilla has been a part of my life since the dial-up times, with Thunderbird and even some time with the Mozilla Suite (https://en.wikipedia.org/wiki/Mozilla_Applica… (read more)

Hi,

Mozilla has been a part of my life since the dial-up times, with Thunderbird and even some time with the Mozilla Suite (https://en.wikipedia.org/wiki/Mozilla_Application_Suite). So I had an account on the Thunderbird add-on page and created some collections and also a Firefox account for sync.

Since the Firefox account became the Mozilla account, I haven't logged into the Thunderbird add-on site: https://addons.thunderbird.net Just now I noticed, that there is only the Mozilla account login available and I cannot get into my old Thunderbird account.

If I log in with my Mozilla (formerly Firefox) account, I am logged into a new/empty/un-customized account on the Thunderbird add-on site. If I try to change my username to what I used before, it tells me that username is taken. That means my old account still exists! Yay!

Now my question is, how do I recover it? How do I log back into it? Can I connect it to my Mozilla account?

Other people seem to have run into the same issue: https://connect.mozilla.org/t5/discussions/how-to-connect-thunderbird-to-my-mozilla-account-without-loosing/td-p/56623

Please help me with that. I would love to engage on the Thunderbird add-ons page again.

Have a great start to the new year

Joda

PS: I got sent here by the Mozilla Account support team, that I contacted through: https://support.mozilla.org/en-US/questions/new/mozilla-account/form

נשאלה על־ידי Joda Stößer ב־לפני 8 שעות