TB address book has duplicate entries or other entries that will not delete or edit?

TB address book has duplicate entries or other entries that will not delete or edit? Tried to even change the name. Close reopen and it reverts back to original. ??? Than… (read more)

TB address book has duplicate entries or other entries that will not delete or edit? Tried to even change the name. Close reopen and it reverts back to original. ??? Thanks for the help.

Open 3

Cannot connect to internet after a Firefox upgrade

After Fire Fox does an upgrade for the next 3 to 4 days I cannot connect to web sites that circle just keeps spinning. Sometimes after about 20 to 30 minutes it might con… (read more)

After Fire Fox does an upgrade for the next 3 to 4 days I cannot connect to web sites that circle just keeps spinning. Sometimes after about 20 to 30 minutes it might connect but then all I get is blank pages. Unfortunately I'm stuck with windows 10 for a while longer. Have tried most of the solutions refreshed 4 times and even reinstalled 3 times but doesn't change anything. Any ideas? Thanks

Open

Smart Window not working

Despite having receiving an invite (an email titled-Your Smart Window invitation is waiting) to try the Smart Window, on click, I land on a screen for joining the waitlis… (read more)

Despite having receiving an invite (an email titled-Your Smart Window invitation is waiting) to try the Smart Window, on click, I land on a screen for joining the waitlist.

Wondering if I'm alone facing this or it is just another bug.

Best wishes,

Open 2

Is there a workaround to Facebook not playing reels?

Recently the reels in my Facebook newsfeed will be black and not play when clicked on. All workarounds have been tried. These included , Restart machine ( laptop Dell Lat… (read more)

Recently the reels in my Facebook newsfeed will be black and not play when clicked on. All workarounds have been tried. These included , Restart machine ( laptop Dell Lattitude E 5530)( I know, ancient. Windows 10) go to settings in Firefox, Privacy and Security then clear cookies and cache. This works, the reels play, until I visit another website, then the issue is back. Simply going to Settings and clearing does not work. The entire flow has to be redone. I had my Internet Security remote control and invesigate. Same thing. We uninstalled Firefox and reinstalled to no avail. Is there any fix for this? Thanks. [edited email from public community support forum]

Open

When I open the sentmail folder, I want the receiptants name (email address) to show in the list of emails sent instead of my name (email address). How do I resolve this?

When I open the sentmail folder, I want the receiptants name (email address) to show in the list of emails sent instead of my name (email address). How do I resolve this?… (read more)

When I open the sentmail folder, I want the receiptants name (email address) to show in the list of emails sent instead of my name (email address). How do I resolve this?

Open 1

How to control how many connections Thunderbird for Android can do with the IMAP server?

Sometimes I got a problem with Gmail where I get the error "Too many simultaneous connections", both desktop and Android. I found that Gmail servers support 15 connection… (read more)

Sometimes I got a problem with Gmail where I get the error "Too many simultaneous connections", both desktop and Android. I found that Gmail servers support 15 connections. I could reduce the number of connections for desktop in the config editor, but I would like how to do that in the Android app. Some times it creates a lot of connections, and I think the numbers stack up together with dead connection when I reboot my router and get a new IP, so I'm wondering how to set to get just one or two simultaneous connections on Android.

Open 4 81

macOS System Print Dialog bypasses "Open in Preview" and "Save as PDF" in Thunderbird v152 (macOS Tahoe / Apple M4)

Hello, I am experiencing a severe issue with the macOS system print dialog handling in Thunderbird, which started immediately after updating to version 152. Environment … (read more)

Hello,

I am experiencing a severe issue with the macOS system print dialog handling in Thunderbird, which started immediately after updating to version 152.

Environment

   * OS: macOS Tahoe 15.5.1 (26.5.1)
   * Hardware: Apple M4 (Silicon)
   * Thunderbird Version: 152 (Issue present) / 151 (Works perfectly)

Description of the problem: When I use the native macOS system print dialog within Thunderbird and select either "Open in Preview", Instead of opening the Preview app Thunderbird bypasses the command and immediately sends the document directly to the default physical printer. The same happens with "Save as PDF", the file-saving dialog is first presented, but after entering the filename the document is also sends to the default physical printer rather than being saved.

Steps to reproduce:

  * Open an email in Thunderbird v152.
  * Select Print...
  * in the Print Dialog window, select "Print using the system dialog" 
  * The system print dialog is opened
  * Click the PDF dropdown and select "Open in Preview" or "Save as PDF".
  Result: The document is instantly printed on the physical printer instead of performing the macOS system action.

Steps taken:

  * Tested with Thunderbird v151: The macOS system print dialog works perfectly as intended.
  * Upgraded to v152: The issue appears immediately and consistently.
  * All other applications (Safari, Chrome, Microsoft products, Apple Mail) work correctly 

This seems to be a serious regression in how Thunderbird v152 handles native macOS print system events and dialog actions on Apple Silicon / macOS Tahoe.

Any help or a fix for this would be greatly appreciated.

Best regards, Michel

Open 1 1

emails in inbox keep moving to trash box by themselves

For some reason all my emails contained in the inbox keep moving to the trash box by themselves. I have to manually move them back to the inbox. This includes read and un… (read more)

For some reason all my emails contained in the inbox keep moving to the trash box by themselves. I have to manually move them back to the inbox. This includes read and unread messages. anyone know how to stop this? V 152.0 64 bit.

Open 5

My Thunderbird has disappeared and I have no idea what to do.

I got notifications that I needed to update my email. I tried to follow the directions but after it was uninstalled, nothing else happened and now it's gone and I have n… (read more)

I got notifications that I needed to update my email. I tried to follow the directions but after it was uninstalled, nothing else happened and now it's gone and I have nothing. I do not know what to do and am panicked because it's the only way I have to contact many people and it's really important to me.

Open 1