Lost Google images and Google Maps in Firefox
I came into work one day and I can no longer see any images under Google using the latest version of Firefox. I cleared the cache and I also deleted Firefox and re-installed to no avail. I can't see images, fill out forms on certain websites, or use Google maps in any capacity. I downloaded Google Chrome and everything works fine there. I would like to keep Firefox, but will have to drop it if I cannot resolve these issues. Very frustrating. Ant insight would be greatly appreciated.
Thank you,
CS
פתרון נבחר
Hello,
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
- On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
Please reply if this doesn't work.
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פתרון נבחר
Hello,
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
- On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
Please reply if this doesn't work.
Boom. Fixed. Ran Safe mode, images popped up no problem, reset Firefox- all is well.
Could have sworn I did that... my PC was infected with several Trojans last week and I have been trying to get it back to 100% ever since....
This helped a lot.
Thank you,
CS
Hi there. This solved the same problem I was having but does that mean I will have to start Firefox in Safe Mode every time? Kind regards Gill
If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)
See:
Hi there Thank you. Although I disabled the extensions that did not work, however, I then reset Firefox and that did. Best wishes Gill