Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות האפשרות ״דיווח על שימוש לרעה״.

מידע נוסף
Archived

How to fix ZTE Open hang at "sitting fox" loading screen?

grinzie replied
jasons

When I turn on my phone, as it is is booting, it first shows the large Firefox OS logo, then shows the smaller logo and the sitting fox image. However, the phone hangs on this second screen indefinitely.

I've tried the following without success:

- Removing sim, sdcard, battery, and starting up just with the battery

- Using the Firefox OS System recovery util (booting with vol-up and power held) to both wipe data/factory reset and wipe cache partition

When I md5 check from the recovery util, it says "E: signature verification failed". It appears my OS has become corrupted; is there a way to restore it?

When I turn on my phone, as it is is booting, it first shows the large Firefox OS logo, then shows the smaller logo and the sitting fox image. However, the phone hangs on this second screen indefinitely. I've tried the following without success: - Removing sim, sdcard, battery, and starting up just with the battery - Using the Firefox OS System recovery util (booting with vol-up and power held) to both wipe data/factory reset and wipe cache partition When I md5 check from the recovery util, it says "E: signature verification failed". It appears my OS has become corrupted; is there a way to restore it?

כל התגובות (2)

I'd contact ZTE for a replacement but before you do that, try contacting some folks here.

I had the same problem and found a solution: /questions/971252