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מידע נוסף

Launching Firefox causes screen to go black, then display comes up blurry

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  • תגובה אחרונה מאת cor-el

When I launch Firefox, my monitor momentarily goes black. Then Firefox displays but the resolution is blurry.

I've scanned for malware and viruses, but with no hit.

Any help apppreciated.

When I launch Firefox, my monitor momentarily goes black. Then Firefox displays but the resolution is blurry. I've scanned for malware and viruses, but with no hit. Any help apppreciated.

כל התגובות (1)

Try to disable hardware acceleration in Firefox.


Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will lose all personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.