Firefox crashes
I have used FF for the last 8 yrs with no problems.
However for the past couple of days, Firefox crashes as soon as I try and load up. I have tried in safe mode, but it still crashes.
I have used FF for the last 8 yrs with no problems.
However for the past couple of days, Firefox crashes as soon as I try and load up. I have tried in safe mode, but it still crashes.
כל התגובות (2)
Hey waveneygnome,
There is a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. I know you said you already tried Safe Mode. Have you tried creating a new profile? That can help as well.
Hopefully this helps!
Your issue is caused by the Trusteer Rapport extension (RapportTanzan9.DLL)
- http://www.trusteer.com/support/rapport-installation-links
- http://www.trusteer.com/support/en/report-problem
- http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport
You can try to stop Trusteer Rapport if installing the latest version doesn't help.
Start Menu > Programs > Trusteer Rapport > Stop Rapport