Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Why can't I download a FF update?

  • 4 תגובות
  • 29 have this problem
  • 1 view
  • תגובה אחרונה מאת Tidd

Tidd
Tidd
more options

I'm trying to download update 3.6.16, using the new way of getting updates. First I get a dialogue box saying an update is available & recommends I take it. There's two buttons :

"ASK LATER" or "UPDATE FIREFOX"

If I click to update, I get this window  :

Downloading update

Downloading the update...

\\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\

Connecting to the update server...


And that's all that happens. It never connects, I never get the update. What's going wrong? The old way of getting updates always worked for me (the update downloaded in the background, and would install the next time I launched FF).

I'm trying to download update 3.6.16, using the new way of getting updates. First I get a dialogue box saying an update is available & recommends I take it. There's two buttons : "ASK LATER" or "UPDATE FIREFOX" If I click to update, I get this window : '''Downloading update''' Downloading the update... \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ Connecting to the update server... And that's all that happens. It never connects, I never get the update. What's going wrong? The old way of getting updates always worked for me (the update downloaded in the background, and would install the next time I launched FF).

פתרון נבחר

Firefox 3.6.16 is available here:
http://www.mozilla.com/en-US/firefox/all-older.html

Read this answer in context 👍 0

כל התגובות (4)

Xircal
Xircal
more options

Download Firefox 4.0 from here: Download Firefox 4.0

Uninstall the existing installation choosing to keep your bookmarks, customizations etc. first.

P.S. Sorry it took so long to respond to your question.

Tidd
Tidd Question owner
more options

Can I actually run FF 4 on a PowerPC (G5) Mac? Will it run comfortably? I was actually trying to get the latest update for FF 3.

the-edmeister
the-edmeister
  • Moderator
more options

פתרון נבחר

Firefox 3.6.16 is available here:
http://www.mozilla.com/en-US/firefox/all-older.html

Tidd
Tidd Question owner
more options

Thanks. I've downloaded 3.6.17 and despite a few problems initially am now running it.

I also tried to install FF 4, as the minimum requirements said "Mac OS 5" and "Recommended hardware" should be an Intel Mac. Unfortunately they don't seem to understand what the word "recommended" means. An Intel Mac is MANDATORY not merely "recommended". I hope someone at Mozilla changes the wording so that other people who actually understand the English language don't fall foul of this misleading statement.