Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Where are the attachments? And how do I scroll messages and inbox list?

  • 2 תגובות
  • 0 have this problem
  • 23 views
  • תגובה אחרונה מאת Joachim Pileborg

more options

I'm having troubles with Thunderbird version 140.6.0esr(64-bits) on Ubuntu 25.10 (fully updated). It's installed as a snap.

The first problem is that I have a selected mail with an attachment, but nowhere in the mail itself I can see or find or open or download that attachment.

The second problem is that for the inbox and mail body I can't scroll. There are no scrollbars, and the mouse-wheel doesn't work.

Is it a problem with snap? With Ubuntu? Or with Thunderbird itself? Could if be a configuration problem (I've tried quite a lot of things already)?

I'm having troubles with Thunderbird version 140.6.0esr(64-bits) on Ubuntu 25.10 (fully updated). It's installed as a snap. The first problem is that I have a selected mail with an attachment, but nowhere in the mail itself I can see or find or open or download that attachment. The second problem is that for the inbox and mail body I can't scroll. There are no scrollbars, and the mouse-wheel doesn't work. Is it a problem with snap? With Ubuntu? Or with Thunderbird itself? Could if be a configuration problem (I've tried quite a lot of things already)?
צילומי מסך מצורפים

כל התגובות (2)

more options

Start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem change?

more options

Wayne Mery said

Start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird Does problem change?

Yes it does change, and it works.

But back in normal mode, even if I disable all extensions, change the theme from dark to system (no third-party themes installed) and disabled hardware acceleration, it still doesn't work.

I guess I have to go through all settings one after the other to see what differs between troubleshooting mode and normal mode.

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.