Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

site permissions

It says tap the padlock on menu bar to access site permissions. However there is no padlock. Just a shield with checkmark saying that enhanced tracking is on.

I need to allow docusign access to my camera in order to sign loan papers.

It says tap the padlock on menu bar to access site permissions. However there is no padlock. Just a shield with checkmark saying that enhanced tracking is on. I need to allow docusign access to my camera in order to sign loan papers.

כל התגובות (1)

Oh, the problem is on Android? The lock icon is a feature of "desktop" versions of Firefox (Windows, Mac, Linux).

On Android, if you have already customized a permission for the current site, it will be listed on the Tracking Protection panel. If you do not see a customized permission listed there, then Firefox will apply the general permission set here:

menu button > Settings > [Privacy and security section] Site settings > Camera

If that one is set to "Ask to allow" by default so the site can request access to your camera and you can grant/deny.

Is the DocuSign site not prompting for permission? Does it work on other sites?

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