Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Chromebook Plus - Lenovo 14 2025 (ARM64) - Streaming video services issue

  • 4 תגובות
  • 0 have this problem
  • 207 views
  • תגובה אחרונה מאת Captune

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910).

I can successfully download Firefox for Linux: Mozilla Firefox Debian Package mozilla-deb-1.0 144.0 (aarch64)

But when I go to run streaming video services get: Prime Video is incompatible with your current operating system or web browser. You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132.

Same with Netflix.

any ideas, thoughts, solutions?  :)

Cheers.

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910). I can successfully download Firefox for Linux: Mozilla Firefox Debian Package mozilla-deb-1.0 144.0 (aarch64) But when I go to run streaming video services get: Prime Video is incompatible with your current operating system or web browser. You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132. Same with Netflix. any ideas, thoughts, solutions? :) Cheers.

כל התגובות (4)

There's a settings item under General called "Play DRM-controlled content", have you turned it on? edit: I did some researches, if it's already on, you can try turning it off and on again, that may fix the issue

השתנתה ב־ על־ידי Captune

Not sure about Linux on ChromeOS however one essentially package that is not installed during a Linux distro install is FFmpeg so you can fully support HTML5 players used for video, audio, games by sites all around including Youtube, Twitch, new sites etc as Flash is no longer used.

" There's a settings item under General called "Play DRM-controlled content", have you turned it on?"

Doesn't exist :(

Searching settings for "DRM" returns nil either .

Worth noting that this worked fine on my Intel based Chromebook previously. Might have to do some comparisons between Intel and Arm based settings?!?

השתנתה ב־ על־ידי limbot

You may need a Widevine extension for Watch DRM content on Firefox, that seems doesn't exist on your Firefox 🤔

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.