Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Thunderbird crashes after updating from 142 to 143

  • 4 תגובות
  • 3 have this problem
  • 36 views
  • תגובה אחרונה מאת Rogerio Vitiello

more options

Mozilla Thunderbird crashes after updating from 142 to 143. When I install a clean version, it only crashes when importing account settings; when I import only email content, it works fine. Can you help?

Mozilla Thunderbird crashes after updating from 142 to 143. When I install a clean version, it only crashes when importing account settings; when I import only email content, it works fine. Can you help?

פתרון נבחר

If you had crashes which resulted in seeing the crash reporter then we may have been able to help you, with the crash IDs found at help >Troubleshooting Information.

Read this answer in context 👍 0

כל התגובות (4)

more options

Same here, my TB is crashing everytime. If I open a link, change folder, there is no specific reason. Windows 10, recent install. No problems 2 days ago. Now I just can not use it for more than 5 minutes.

Tryed install it on a Windows 10 VM (VirtualBox), clean install, it's crashing too, even with a new Profile (empty).

השתנתה ב־ על־ידי Rogerio Vitiello

Helpful?

more options

I've solved it. Well, almost.

After several attempts, I resolved it with the following:

- I cleaned all traces of Thunderbird. - I installed version 143. - I created a new profile. - I imported the email settings from the copy I made of the original profile's directory contents. - I had to enter the passwords for all the accounts. - I imported the email contents, which were stored in a local folder.

It wasn't ideal, but it partially worked.

Helpful?

more options

פתרון נבחר

If you had crashes which resulted in seeing the crash reporter then we may have been able to help you, with the crash IDs found at help >Troubleshooting Information.

Helpful?

more options
For reference, I fixed mine

Rogerio Vitiello said

Same here, my TB is crashing everytime. If I open a link, change folder, there is no specific reason. Windows 10, recent install. No problems 2 days ago. Now I just can not use it for more than 5 minutes. Tryed install it on a Windows 10 VM (VirtualBox), clean install, it's crashing too, even with a new Profile (empty).

For reference, I fixed mine. https://bugzilla.mozilla.org/show_bug.cgi?id=1989283#c13

Helpful?

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.