Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

firefox update, browser no longer works on older computer windows 7

  • 1 תגובה
  • 1 has this problem
  • 38 views
  • תגובה אחרונה מאת FredMcD

dsmith2960
dsmith2960

I was getting a browser error on another site, so tried updating firefox. Now nothing works on firefox. Edge is working, google, windows explorer, etc but not firefox. I have an older PC running I think running Windows 7. can I revert back to previous version of firefox or reinstall to an older version if incompatibility is an issue?

I was getting a browser error on another site, so tried updating firefox. Now nothing works on firefox. Edge is working, google, windows explorer, etc but not firefox. I have an older PC running I think running Windows 7. can I revert back to previous version of firefox or reinstall to an older version if incompatibility is an issue?

כל התגובות (1)

FredMcD
FredMcD

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.