Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

trying to sync or login to firefox on android

  • 7 תגובות
  • 1 has this problem
  • 7 views
  • תגובה אחרונה מאת Paul

more options

Trying to sync firefox on android with desktop firefox. 1. when I go to https://firefox.com/pair the scan code does not appear 2. when I try to login using email address ON ANDROID firefox - I'm not able to type anything - i.e. the android texting keyboard does not appear.

Signed Frustrated android user Sandy

Trying to sync firefox on android with desktop firefox. 1. when I go to https://firefox.com/pair the scan code does not appear 2. when I try to login using email address ON ANDROID firefox - I'm not able to type anything - i.e. the android texting keyboard does not appear. Signed Frustrated android user Sandy

כל התגובות (7)

more options

Hi

Are you signed into your Firefox account in Firefox on your desktop?

more options

yes I am signed into my Firefox account on my laptop/desktop. Any other suggestions?? :-)

more options

Do you have any add-ons installed on the desktop copy of Firefox?

more options

Seburo, Just two enabled add ons: Facebook container and Manuals Library Search Sandy

more options

Can you try disabling those add-ons and trying again?

more options

I did but same problem. Thanks for trying.....I'll try again after some I have some time to think about it.

more options

Ok, no problem, still keen to help here but I am not sure what could be happening.