Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Years of emails were deleted on one of my email accounts. How do I recover?

  • 1 תגובה
  • 1 has this problem
  • 8 views
  • תגובה אחרונה מאת Matt

karrieb
karrieb
more options

I am not sure what happened. I woke up this morning to a bunch of jibberish text on my computer screen. I was finally able to reboot it, but have lost several years of email. I have two email accounts through Thunderbird. On one of my accounts I lost all of the email from my "inbox" and "sent" folders. On the other account, I just lost all email from my "sent" folder.

Please help.

p.s. I did receive a crash report

Thank you

I am not sure what happened. I woke up this morning to a bunch of jibberish text on my computer screen. I was finally able to reboot it, but have lost several years of email. I have two email accounts through Thunderbird. On one of my accounts I lost all of the email from my "inbox" and "sent" folders. On the other account, I just lost all email from my "sent" folder. Please help. p.s. I did receive a crash report Thank you

כל התגובות (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

ps what does the crash report offer as an id?

https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

If you are talking about a windows crash then there is all sorts of issues that may mean you will have to locate your backups and restore from those.