חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Changed my username and password(comcast and Tbird) now when Tbird asks for a password for my old username and passwords old and new won't work

  • 1 תגובה
  • 1 has this problem
  • 5 views
  • תגובה אחרונה מאת christ1

more options

I thought I'd change my Comcast username to something else and ended up changing my Comcast password as well, all that works now with Comcast account, so I also needed to change the info in Tbird to reflect what I changed in Comcast. Now when I send test mail Comcast receives mail, but Thunderbird shows window 'Sending of username did not succeed. Mail server mail.comcast.net responded: [AUTH] Authentication failed.' and next window to popup asks for password but for old username and I've tried all passwords possible(2) and they won't work. What did i do ? I so like using Tbird better than Comcast mail.

I thought I'd change my Comcast username to something else and ended up changing my Comcast password as well, all that works now with Comcast account, so I also needed to change the info in Tbird to reflect what I changed in Comcast. Now when I send test mail Comcast receives mail, but Thunderbird shows window 'Sending of username did not succeed. Mail server mail.comcast.net responded: [AUTH] Authentication failed.' and next window to popup asks for password but for old username and I've tried all passwords possible(2) and they won't work. What did i do ? I so like using Tbird better than Comcast mail.

כל התגובות (1)

more options

Sounds like you created a new Comcast account. Run the Thunderbird new account wizard to set up the new account in Thunderbird. https://support.mozilla.org/kb/automatic-account-configuration