Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Folders have suddenly disappeared in Thunderbird. How can I find and restore them?

  • 1 תגובה
  • 2 have this problem
  • 1 view
  • תגובה אחרונה מאת Didgeridoo

Didgeridoo
Didgeridoo
more options

Hello, Today I seem to have lost some very important folders, and all of the e-mails filed within these folders, in Thunderbird. When I search for some of the e-mails in these folders via the Quick Filter, I can see the e-mails (or at least the first few lines of each e-mail). However, when I click on the e-mails in the Quick Filter mode, a screen pops up that shows a bunch of e-mails related to this e-mail ... but not the actual e-mail or folder that I'm searching for. I am not very tech savvy, and I'd greatly appreciate any help. Thanks!

Hello, Today I seem to have lost some very important folders, and all of the e-mails filed within these folders, in Thunderbird. When I search for some of the e-mails in these folders via the Quick Filter, I can see the e-mails (or at least the first few lines of each e-mail). However, when I click on the e-mails in the Quick Filter mode, a screen pops up that shows a bunch of e-mails related to this e-mail ... but not the actual e-mail or folder that I'm searching for. I am not very tech savvy, and I'd greatly appreciate any help. Thanks!

כל התגובות (1)

Didgeridoo
Didgeridoo Question owner
more options

I've added a screen save to better explain my problem. On the lower left side, you can see a folder option for 2018-19 Schools (darren@didgrevolution.c ....

When I click on it, however, it does not take me to that e-mail or that folder. That is just one of the many folders, containing hundreds of important e-mails, that seem to have disappeared. I hope this makes sense to someone.