Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות האפשרות ״דיווח על שימוש לרעה״.

מידע נוסף
Archived

Password issue in POP3 but same password is ok in IMAP?

HL2016

Hi,

I have been facing problem when Thunderbird kept prompting that my password incorrect. I reset my password and entered correct password. It didn't help. I removed the account and set it up again. When I select POP3 mail, the system prompted me "configuration could not be verified - password wrong". When I go back to select IMAP, I'm able to successfully setup the account. What's wrong? I have no problem with my 2nd hotmail account set up in Thunderbird.

Hi, I have been facing problem when Thunderbird kept prompting that my password incorrect. I reset my password and entered correct password. It didn't help. I removed the account and set it up again. When I select POP3 mail, the system prompted me "configuration could not be verified - password wrong". When I go back to select IMAP, I'm able to successfully setup the account. What's wrong? I have no problem with my 2nd hotmail account set up in Thunderbird.

כל התגובות (2)

Hi, I have attached screenshot of the error prompt.

השתנתה ב־ על־ידי HL2016

I believe that Outlook.com, which now includes Hotmail accounts, has dropped support for POP. I haven't seen any announcements so i don't know if it's intentional. My own POP-connected Hotmail account stopped working and only resumed when I replaced it with an IMAP-connected account. I wouldn't bank on your working Hotmail account doing so for very much longer. Microsoft started downplaying POP when Windows 8 came out.