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מידע נוסף

Sound issue.

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  • תגובה אחרונה מאת guigs

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Since yesterday each time I run youtube on fire fox it works for a bit, but eventually it crashes and youtube no longer works. Sound on my computer over all does not work after that, even when I close the tab.

My flash player is up to date. My sound drivers are up to date. I don't know what the heck to do.

Please help!

Since yesterday each time I run youtube on fire fox it works for a bit, but eventually it crashes and youtube no longer works. Sound on my computer over all does not work after that, even when I close the tab. My flash player is up to date. My sound drivers are up to date. I don't know what the heck to do. Please help!

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Please see :Fix common audio and video issues

and

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.