Your AOL browser is reporting that you have Windows 7 64-bit. ??

Could you describe the error message in more detail? Either the exact wording (so it can be searched online) or a screen shot of the error would be very helpful.

This article has tips on screen shots: How do I create a screenshot of my problem?

Not aol browser. firefox short cut will not open or start

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, ??acs to internet for Firefox and the plugin-container process and the updater process.

See:

• https://support.mozilla.org/kb/Server+not+found
• https://support.mozilla.org/kb/Firewalls

• https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating