Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות האפשרות ״דיווח על שימוש לרעה״.

מידע נוסף
Archived

Completely remove all traces of add-on beyond just 'removing' it

FredMcD replied
arminius1

I have an add-on that suddenly stopped working and removing then reinstalling it doesn't fix it. Is there a way to make sure that no files or settings or any trace is left when you remove it? Maybe those are causing the problem. I know lots of programs leave stuff behind even when they claim to have been removed.

There were no changes to FF or the extensions or computer at the time the extension stopped working.

FF 28. All suggestions to upgrade will be ignored.

I have an add-on that suddenly stopped working and removing then reinstalling it doesn't fix it. Is there a way to make sure that no files or settings or any trace is left when you remove it? Maybe those are causing the problem. I know lots of programs leave stuff behind even when they claim to have been removed. There were no changes to FF or the extensions or computer at the time the extension stopped working. FF 28. All suggestions to upgrade will be ignored.

כל התגובות (4)

Update to Firefox 30 or move to another browser. We can't help you with an old, out of date and insecure version.

Please read the entire post. I think you missed the last sentence.

I did, which is why I posted that. Why don't you want to update?

Separate issue; Update your Shockwave Flash v14. http://get.adobe.com/shockwave/ The link for Flash Player is: http://get.adobe.com/flashplayer/