Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update

מאמר זה לא מתוחזק עוד, לכן יתכן שהתוכן שלו אינו עדכני.

After the July 2017 Windows 10 update (KB4025342), users of Comodo security products may suffer from crashes shortly after they launch Firefox or other products. This is caused by an incompatibility of a component in Comodo's products hooking into the browser with the most recent Windows updates.

Affected users could try one of the following mitigations in order to fix the crashes:

  1. Uninstall their existing Comodo security product and install the most recent available versions containing a patch for this problem:
    https://forums.comodo.com/news-announcements-feedback-cis/comodo-internet-security-v10016258-released-t120093.0.html
  2. Switch to the 64-bit version of Firefox, which is unaffected by this kind of crash:
    How to switch from 32-bit to 64-bit Firefox

האנשים המקסימים האלו סייעו בכתיבת מאמר זה:

Illustration of hands

התנדבות

באפשרותך לצמוח ולשתף את המומחיות שלך עם אחרים. לענות על שאלות ולשפר מאגר הידע שלנו.

מידע נוסף