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I can’t send or receive emails using Thunderbird. My Gmail is working fine so I was told to contact you. When sending, I get a message which says “Sending failed. Message couldn’t be sent because the connection to the outgoing server SMTP timed out. Try again.” It’s been a week and I’m still trying! Help!

I sent an email with an attachment. I later needed to check what I had sent. I went to sent items for one of my accounts. I found the email. There should have been three attachments but there were none. I used a browser to check the account and could only then retrieve the attachments. I checked setting and the keep attachments was ticked. This is a basic function please advise as I rely strongly on not keeping everything stored in a second place

Hello, I've had some random error crop up on my Ubuntu install of Thunderbird. It suddenly won't let me do anything with outgoing email, whether that's saving a draft or sending it. This happens regardless of which email account and server it's on (both MS and Google) and no matter what is in the message. I have no issues getting messages or moving things around folder to folder within Thunderbird. I also do not have this issue on my various Mac installations using the same email accounts. Based on some other digging, I've already tried resetting my OAuth tokens and that did nothing. I've run the developer console and found the following messages when trying to save:

mailnews.send: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.createUnique]

   createMessageFile resource:///modules/MimeMessage.sys.mjs:69
   createAndSendMessage resource:///modules/MessageSend.sys.mjs:145
   CompleteGenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6446
   GenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6362
   SaveAsDraft chrome://messenger/content/messengercompose/MsgComposeCommands.js:7069
   Save chrome://messenger/content/messengercompose/MsgComposeCommands.js:7047
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1044
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1261
   goDoCommand chrome://messenger/content/globalOverlay.js:99
   oncommand chrome://messenger/content/messengercompose/messengercompose.xhtml:1

MessageSend.sys.mjs:147:32

   createAndSendMessage resource:///modules/MessageSend.sys.mjs:147
   CompleteGenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6446
   GenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6362
   SaveAsDraft chrome://messenger/content/messengercompose/MsgComposeCommands.js:7069
   Save chrome://messenger/content/messengercompose/MsgComposeCommands.js:7047
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1044
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1261
   goDoCommand chrome://messenger/content/globalOverlay.js:99
   oncommand chrome://messenger/content/messengercompose/messengercompose.xhtml:1

mailnews.send: Sending failed; , exitCode=2147500037, originalMsgURI= MessageSend.sys.mjs:341:32

   fail resource:///modules/MessageSend.sys.mjs:341
   createAndSendMessage resource:///modules/MessageSend.sys.mjs:155
   CompleteGenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6446
   GenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6362
   SaveAsDraft chrome://messenger/content/messengercompose/MsgComposeCommands.js:7069
   Save chrome://messenger/content/messengercompose/MsgComposeCommands.js:7047
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1044
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1261
   goDoCommand chrome://messenger/content/globalOverlay.js:99
   oncommand chrome://messenger/content/messengercompose/messengercompose.xhtml:1

Then I get something similar when trying to send: mailnews.send: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.createUnique]

   createMessageFile resource:///modules/MimeMessage.sys.mjs:69
   createAndSendMessage resource:///modules/MessageSend.sys.mjs:145
   CompleteGenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6446
   GenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6362
   SendMessageWithCheck chrome://messenger/content/messengercompose/MsgComposeCommands.js:7021
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1116
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1261
   goDoCommand chrome://messenger/content/globalOverlay.js:99
   oncommand chrome://messenger/content/messengercompose/messengercompose.xhtml:1

MessageSend.sys.mjs:147:32

   createAndSendMessage resource:///modules/MessageSend.sys.mjs:147
   CompleteGenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6446
   GenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6362
   SendMessageWithCheck chrome://messenger/content/messengercompose/MsgComposeCommands.js:7021
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1116
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1261
   goDoCommand chrome://messenger/content/globalOverlay.js:99
   oncommand chrome://messenger/content/messengercompose/messengercompose.xhtml:1

mailnews.send: Sending failed; , exitCode=2147500037, originalMsgURI= MessageSend.sys.mjs:341:32

   fail resource:///modules/MessageSend.sys.mjs:341
   createAndSendMessage resource:///modules/MessageSend.sys.mjs:155
   CompleteGenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6446
   GenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6362
   SendMessageWithCheck chrome://messenger/content/messengercompose/MsgComposeCommands.js:7021
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1116
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1261
   goDoCommand chrome://messenger/content/globalOverlay.js:99
   oncommand chrome://messenger/content/messengercompose/messengercompose.xhtml:1

What on earth is going on here? It looks like it's failing to actually create the file that holds the message and that failure prevents anything else from happening. Thanks!

Thunderbird quit working today. I can start it, look at one email and then it hangs. It says it's loading. I tried starting it while holding down the shift key. Didn't help. I reinstalled Thunderbird. Didn't help. I started windows 10 in safe mode. Didn't help. Deleted the .msf files. Didn't help.

What else can I do?

Thanks, Alan

Hello,

restoring email in thunderbird has stopped with mai 2024. How can this fixed?

please ask me for concrete support. Do no send me to the next address.

koffie

I endeavoured to send an email this afternoon, and subsequent emails and received a message saying: sending message failed. A required TLS feature is missing. I have no idea what this means or how to fix the problem. I have not had this problem before and have used Mozilla Firefox for several years. Please don't be too technical as I am barely computer literate. Thank you. Dave Hill

This folder looks like a "duplicate" as I have read here, but when I delete emails from this folder, they get deleted from the inbox. So I'd just prefer for "All Mail" not to appear in Thunderbird. But I don't see how to make that happen.... Never had so much trouble trying to understand the bizarre behaviors of Thunderbird.

I am currently using Thunderbird (128.6.0esr) on a Mac with OS Sonoma (14.7.1). I have used Thunderbird for many years with a Gmail account on both Windows and Mac machines, and it has always worked well.

But a couple of days ago when I tried to open Thunderbird it went into some kind of loop. The MacOS spinning beach ball appeared and would not go away no matter what I did or how long I waited. The only way out was to Force Quit Thunderbird. Rebooting the Mac and trying again produced the same results.

I have logged into the Gmail account on the web and had no trouble accessing it. But every time (and I have made many attempts) I try to load Thunderbird the spinning beach ball appears again.

I cannot check any of the various settings that Help articles have suggested checking since Thunderbird will not load at all.

If anyone can suggest how to resolve my problem, I would greatly appreciate it.

Something has changed in the way Thunderbird is handling Replies. Replies used to be added to the original email with an arrow indicating that the email had been responded to. Now the reply is added to the mail list as a separate email grossly clogging up the list of emails. Sometimes the "replay arrow" is displayed and sometimes not. I do not want the reply shown as a separate email. Is there some setting that will accomplish this? I have been unable to find anything that looks like it would work.

PS The Bold and Italic for this email did not work.

I am trying to transfer the address book form an old to new macbook. I installed new tbird. Old mac has 115.18, new 128.6.0. I copied the .mab.bak, and also renamed as .mab to the /profiles/xxx.default folder and also tried to the /profiles folder. Also tried copying sqlite. The new tbird created a xxx.default.sqr folder at some point. I get onef of the old addresses only. I have wasted 3 hours. I am willing to un-install and start over. I am somewhat familiar with unix and using a Terminal

My husband's emails are arriving at his correspondent as though they have come from my email address. This means that his correspondents keep replying to me and not to him. So far I have not been able to see anything wrong with our settings. Any ideas as how to correct this, please?

Hi, I am moving from Outlook and struggling with Thunderbird email accounts I wish to setup 5 mail accounts, four of which relate to different people or departments and on that collects incoming email from mailboxes that are re-directed. I find that I can set up the outgoing smtp and the incoming smtp but I am not give any choice for sending mail. Also whatever I do the first account I set up always appears as the only account visible in the folders pane. If there is a definitive explanation of what to do to configure email in Thunderbird it would be most helpful?

Regards Greg

Today suddenly of my two email accounts, only one was opening when Firefox opened. All my folders were not visible, and the only thing I could see was the inbox for one email account. In the course of my "fixes" it's now even worse. I can only see one old archive folder (I think that's what it is). I tried reading in the forums and questions but nothing helps. I use Norton which some seem to say is a problem with updates, though it never used to be. I know where my stored emails and folders are for both accounts but Thunderbird does not seem to recognize them.

My wife and I have separate emails and passwords. After this upgrade, we both can still receive emails, but only she can send them. Our account settings are the same except for our names and email addresses. I noticed that under 'Edit SMTP server', changing her username also changes mine, which I suspect is part of the problem?

As of this morning, I can only view emails which were received or sent today. Anything sent or received before today is not displayed. I am still able to access emails received prior to today by using the Search function. This only applies on my desktop. On my laptop, emails are displayed normally.

How do I reset the information Thunderbird sends to my email provider (Names.co.uk)? This information has changed as I had to change my password on Outlook (i.e. Microsoft). I used Thunderbird to access this email for many years. So there is an existing account with <outlook.office365.com>. I would like to reclaim access to this account.