Thunderbird Community Forum

I have an MS email account which is passwordless and only uses fingerprint/passkey authentication.

How do I get TB to use this security method to gain access to my email? Currently, every time I try to add the email address/account, it asks for a password, which obviously I don't have.

adelphiaUK (Chris)

Please excuse misspellings and anything that may not make sense or cause offence as the medication I take can have an adverse effect on my mind.

I'm on Windows 11, I've archived my gmails to a 3GB zip and extracted it to a local MBOX file. I want to sue Thunderbird only to be able to conveniently see these emails. I don't want any accounts, nor to connect Thunderbird to the internet - I juust want to see the gmails.

I've installed Thunderbird, and the import/export Tools NG add-on. It won't let me import to a unified folder, so I deleted the unified folder. I have no "local folders", so I can't right click on one and select import. I can't see how to make one either, and the help is of no help.

I wonder if somebody could tell me, without assuming knowledge I don't have, how to do this please.

Thanks Chris

Hi I am using thunderbird with the integrated events connected to various google domains. My calendar looks synchronized and notifications show up. I am on popos on a laptop. The thing is that a lot of time the notifications show up late; like not hours late, but let's say 5 minutes late and sometimes they don't re-appear after the initial reminder. So it's not 100% sure that you will get reminded or pinged at the right time. I have not figured out any specific rule when it works and when it won't. Curious if anyone else is running into such problems. Thanks Andreas

Why do my new e-mails suddenly go immediately into my "Archive" folder and I have to transfer them to my InBox in the last few days? New e-mails have always gone into my InBox...until the last few days.

I seem to recall that in the past I was able to change my "From" email address to another one for a 1-time use. Either I forgot how to do that or that option is no longer available. Can you tell me how to do it? I want to use an address that cannot be tracked for some emails (xx@duck.com). Thanks.

I cannot download e-mail from Mozilla Thunderbird. It says "Done" in the lower left corner and will not download when I hit the Get Messages key in the upper right corner. Please help me to be able to download my email.

I have two Gmail email addresses. One is used for important messages. As of last Thursday I am not receiving some emails sent to this account. I asked sender to use secondary email and they come through. I’m very concerned that I’m missing important messages and need to get this corrected quickly. Please help if you can. If I need to delete Thunderbird I will but hope not.

In Outlook, it would say that "I replied to this message on xxx" in the header (not sure if that is what it is called, but near the top). I found it helpful to at least see if I have already replied to a message received. Is that feature available in TB?

Hello all!

I use Thunderbird as a local archive for my email. I have two accounts in the application: my home email via my ISP (POP) which I predominately use and my gmail (IMAP) which I don't generally use. There are years of messages in folders and sub-folder under the POP account, but nothing under the IMAP.

I’m up to date with Thunderbird at v140.1.0esr (aarch64) on my iMac with Sequoia 15.8.

On 07/22/2025 I went to download some messages via my ISP POP account and saw that a whole bunch of my email folders no longer had any subfolders and were empty of any messages. Some were also duplicated. Please see the attached image.

I haven’t changed any settings in years, and I do not have any add-ins. One of the nice things about Thunderbird has been its solidity and simplicity.

After every session, I would empty my trash and compact.

Suddenly my email seems to be gone along with sub-folders while top level folders are duplicated.

Wondering if anyone has any suggestions on how to troubleshoot this? Since I don't do anything fancy with the application and with the suddenness of this issue, I can't image I'm the only person having it? I’m quite concerned I may lose many years’ worth of messages.

Thanks much in advance! CPRoot

This pop message appeared about 4 hours ago. I still cannot recieved email. Do you know why and how long it before the system is working again.

Thunderbird Alert from account peter@pfirving.com: Account is temporarily unavailable.

I have used Thunderbird to manage my google calendar on PC, windows 11, for years. It seems now that when I add an event, hit save and close, it is not saved. All the events show. I can add events on my phone, and they show up in the calendar on Thunderbird, instantly. I just can no longer add events. I can try, but when I save, they do not appear in the Thunderbird calendar, or in Google. I did just recently change my password in Google, and had to re-authenticate Thunderbird, I suspect that's the instigator of the issue. I just feel I'm missing something. One note-if I click on "add account", there is no option for calendar anymore. Maybe this is gone.

I have previous ask questions on how to transfer profiles, local folders, sent messages, and all address from my old Windows 10 PC to a new Windows 11 PC. "David" provided a very help way to transfer the profiles between machines which helped immensely. However, I still do not seem to have the address book file(s).

Here is where I am and what I would like to be able to do.

When I first installed Thunderbird on the new PC, I set it up as an IMAP account with comcast.net. The contacts in the address book were showing. When I copied my Thunderbird profile from the old PC to get my Local Folders, the address book was gone. I repeated the install process and copying process to make sure I was not making an error. The results were the same each time.

What I would like to do is to find and directly copy the address file(s) from the old PC to the new. Is this possible and where are they located?

Thank you in advance to the time and patience to answer my question.

Mike Jacks mleeja@comcast.net

I've used Thunderbird with the Owl add-on for Exchange/Outlook accounts for several years. Recently I've found when I open Thunderbird on my laptop, a tab opens for each account, apparently showing the Outlook web page for each account. This is great, but on the same version of Thunderbird (140.3.1esr) on my desktop, that doesn't happen. I can't see how to open these tabs there, or even how to reopen one of these tabs on my laptop, except from Go->Recently Closed Tabs. Am I missing something? What controls this behaviour?

Most of my Comcast Mail is going directly to Trash. Many of these e-mails have a green dot. What does this green dot mean? Why is all this happening? I don't have a problem with Outlook Mail or GMail?