Thunderbird Community Forum

I had to reinstall windows 11 on my laptop so I also had to reinstall Thunderbird, but the latter will not accept my email & password (same as on my desktop). (I do not use hotmail or outlook, just Thunderbird.) Is there something I'm missing?

I just replaced my WiFi router and was able to get 5 messages after new network set up, but now it can't connect to outgoing or incoming mail server.. I double checked all my setting with Spectrum and all looks good, but won't connect.

With help from Chatgpt I have tried all possible combinations of server settings, but even if everything seems OK it ends with the message that it is not approved. Chatgpt thinks that it the problem is OAuth not working, maybe because the mail addresses are too old, they are @dbmail.com, and webmail says that the server is outlook.live.com.

Hi,

TB recently prints unwanted text/information, this also happens while forwarding certain e-mails. As shown in the attachment TB wants to print seven pages although the original mail has only one.

What can we do?

Thank you in advance.

Regards

Jens Hollenberg

Trying to setup Thunderbird for wife’s new laptop… Her 4 separate email accounts with auto setup for the IMAP server info without issues. One account however will not – VERY frustrating as this works fine on her old laptop. Thunderbird setup now appears to have an extra (4th) field required when setting up the account: Usually, its just name, email address and password. I see there’s now an extra box titled ‘Your Login’ being required for auto login. I have no idea what this field should be set to. Also, when I attempt to do a manual setup for the account, the port numbers and server names shown on the internet are completely different to those used on auto, and still get rejected. Doesn’t help that MS trying (and succeeding) to confuse us with all this “Outlook vs Outlook Classic vs Outlook.com”. My wife is unable to continue her work until I get this sorted:-( PLEEEAAASE can someone help me setup this xxxxxxx@outlook.com email account in Thunderbird as an IMAP account?

Just moved to a new computer and am having trouble importing my previuos TBird calendar. From my prior computer backup (created with Macrium Reflect) I have tried moving the local.sqlite backup file to the calendar-data folder in my new TBird profile. However none of my prior calendar events have loaded into my new calendar. Is there another process or file/files I should be using? Thanks in advance. Rob W.

Hi, I've been using Thunderbird latest version for a few days. Too much I have a problem that is bothering me. I have 20 accounts and if I choose Unified Folders, on the six of Tunderbird I see only a part of the Accounts and precisely 14. To solve my problem I also used the "Unified Folder Debugging" add-on but it didn't solve the problem. Why do I have this problem? I would like to use Unified Folders but I can't do it because I don't have any Accounts. Thanks for some info.

I always get: "newmsg Trojan:WIN/SuspiciousAttachmentScript.a" and "C:\Users\newb\AppData\Local\Temp Trojan:WIN/SuspiciousAttachmentScript.a" from Mcafee when I open Thunderbird. I'm only getting this in Thunderbird and suspect it's a false positive of some kind. It's still worrying and I'd like to eliminate this. This has been going on for a couple of months. I've run several cleaners and anti-virus programs on the system, but it still returns.

thanks

I have remote content blocked as a default. If I choose to view remote content **for an individual message**, there seems to be no way to reblock it, because the yellow bar with "options" disappears after you allow the remote content for that message. (Whoopsy! Changed my mind! Let's say I don't want the remote content to transmit that I opened the message a second time when I do so.)

Mail Content > Exceptions does not help in this case, since I allowed the remote content from a specific message, rather than allowing a wider permission, such as allowing remote content from a particular email address or website. Copying the message link into Mail Content > Exceptions (as suggested in an old post) doesn't work, either.

So it seems I am now stuck having remote content active each time I need to open that message?

Windows 11 Thunderbird = current at the time of this writing. (150.0.2 64bit)

I want to use thunderbird on a Windows 11 laptop. Tell me how to connect Thunderbird to send and receive emails from email account, jds@sefcik.net, hosted at smartmail.buz.net.

I have 3 different hotmail accounts. And tried to set them up in a newly installed thunderbird app on windows (10,sorry not up to date). In the beginning I had 2 out of 3 working, but the last one is my business account and it didn't connect. I tried many different ways to get it working, and now only the 1st one is still connecting correctly. The second one also doesn't connect anymore and is giving me the: "The connection was refused when attempting to contact localhost." or Authentication error: Unable to log in at server. Probably wrong configuration, username or password.

I know for sure password and username are correct. I have added thunderbird to exceptions in firewall. I also tried turning the firewall off. no changes. I have no idea where it got so messy but can someone guide me in this? Most of it I do not understand so it is obvious I made mistakes.

After updating Thunderbird to version 150.0.2, I can no longer connect to my lolipop.jp mail servers.

Symptoms:

• Both IMAP and SMTP stopped working at the same time
• Webmail works normally
• Multiple mail accounts are affected
• Thunderbird times out when connecting to the servers
• The issue started immediately after updating to Thunderbird 150.0.2

Settings tested:

• IMAP: imap.lolipop.jp / Port 993 / SSL-TLS / Normal password
• SMTP: smtp.lolipop.jp / Port 465 SSL-TLS and Port 587 STARTTLS
• Tried Thunderbird Safe Mode
• Tried reinstalling Thunderbird
• Tried disabling Norton security/firewall temporarily
• Same issue persists

Could this be a known issue with Thunderbird 150.0.2? If so, is there any workaround or planned fix?

Thank you.

I want to change the default download protocol accessing the mail server from imap to pop3. I went into the account settings & changed the default selection from imap to pop3. But the change does not take effect. Tbird still accesses the server using the imap protocol.

I have deleted an email account, then I made sure that the saved password and any traces of the account are gone, but every time I launch the program a window pops up with this message:

Authentication Required - Mozilla Thunderbird https://ha1012.raiolanetworks.es is requesting your username and password. (and the account I had before deleting it)

How can I stop that window from appearing again?

Thanks!

I have been using T-bird for years successfully until lately. We have multiple email addresses in Comcast and Gmail, but lately our passwords that we have been using and know are correct because they are written on paper and Keypass, are being changed somehow so that they will no longer work. When we look at the saved passwords in Thunderbird we see some have been changed on a certain date that we did not do, and the password listed now must be about 200 characters long. Then when we go to change the password, it may be listed as changed. Then when we try to send a message with that email address, we get an error message saying, for example, smtp.googlemail.com and a wrong username/address completely. I can find no way to correct the username email in any settings in Thunderbird. I have searched the Thunderbird HELP files many times, but am unable to find any of this addressed anywhere. After trying to fix these problems for most of 3 days now, I have get rid of Thunderbird for an email client that works correctly!!!

I am running Windows 11 Pro 25H2. After updating Thunderbird recently to the latest version, it is crashing immediately upon starting Thunderbird, not even bringing up the initial screen.

The message is

"Thunderbird has stopped working. A problem caused the program to stop working correctly. Please close the program."

In addition, it brings up the Mozilla Crash Reporter, which states

"We are sorry

Thunderbird had a problem and crashed. We will try to restore your tabs and windows when it restarts."

I do not want to lose all my old POP3 messages, etc.

Please help, Nina

Hello,

Despite the fact that I have set Thunderbird to display messages as plain text, my needs are not being fully respected. If the message contains some form of markup, presumably HTML, the font size is not what I have chosen. Generally, the font size is smaller than what I have specified in the Thunderbird settings.

This is unacceptable. It is a usability / accessibility issue. If the user chooses Plain Text and sets a font size, they have done that for a reason. Which is accessibility. If Thunderbird ignores the needs of users and applies styling rules to messages, that is a failure state.

Is there some way to actually, truly, absolutely display all messages as plain text in a specified font, weight, and size? If not, what is the protocol for reaching developers so that they can respond to this issue?

Thank you