Thunderbird Community Forum

Hi, For at least two weeks, Thunderbird has been stalling, not responding, and crashing (but not the type that sends a crash report). Every time it begins downloading messages, it stalls. I compacted folders, checked what your forums recommend, and still nothing. I have Thunderbird on a Win10 XPS laptop and a Win11 Dell desktop, new and full of specs. Uninstalled it and reinstalled it. Same. There has to be a bug in the new version, my guess, since it was working perfectly until the latest update. See images from my Win10 laptop right now. Please advice!!! I am at wits' end since I need Thunderbird to do my emailing!!! Or else I will have to find another email handler.

Maria Elena [edited email from public] @csun.edu

Comcast has sent our accounts to yahoo. Email name remains the same. I wish to continue with Thunderbird. I haven't been able to and don't want to lose all my Thunderbird settings and files. They have been transferred to yahoo mail.

Здравствуйте!

Пытаюсь подключить Яндекс.Почту к Thunderbird, чтобы скачать письма с Яндекса на компьютер.

Проблема такая: при добавлении аккаунта Яндекс.Почты в Thunderbird меня почему-то перебрасывает на авторизацию Google. Возможно, это связано с тем, что ранее почта была мигрирована на Google-аккаунт с таким же адресом и доменом, либо ящик Яндекса сейчас неактивен (он не оплачен, там просто старые письма лежат) — точно не понимаю.

Подскажите, пожалуйста:

Почему при подключении Яндекс.Почты Thunderbird может открывать Google-авторизацию? Можно ли принудительно подключить Яндекс.Почту вручную? Если ящик Яндекса был ранее связан/мигрирован с Google, есть ли способ всё равно скачать письма именно с Яндекса?

Моя цель — получить локальный архив писем с Яндекс.Почты на компьютере. Буду благодарна за пошаговую инструкцию, что проверить и как правильно настроить подключение.

I sent an email to my mechanic today and another site attached a CC to their Website. It is weird I didn't send an email to them support@bloominto.co, yet I received a reply and there was a CC to my mechanic in it.

How is it possible?

Hello, Thunderbird has already imported my Hotmail account. How do I import my Outlook.com account? It was offered to me the first time, to add another one but for some reason, I could not. Thanks

Hello I am having difficulty in sending message for 2 of my email addresses through Hostinger. My ither accounts through Hostinger works fine. See pic attached for the error message. Please help and advice. Thank you

I licked on the bottom for "Trash mails control" under "Tools/Utilities", and then "Delete e-mails as Trash in the Map" by mistake. (I try to translate here, but may be not correct since I just have the program in Norwegian). All mails in Inbox are gone - and I at once checked my Mail Server by One.com - but everything was gone there too. Are there any way to get them back??

Bjørn Vegard [edited email from community support forum]

My trash folder deletes my emails after just 30 days. I want to keep my deleted emails in the trash folder for ever (or almost), but I can't a way to change the period for keeping the emails.

If I have a password to sign into my Thunderbird emails, where do I find it. I haven't gotten this requirement in the past so where might I find it now and/or stop those messages?

Hello,

After moving my Thunderbird profile to a new computer none of my accounts can authenticate. I followed the instructions here: Move Thunderbird data to a new computer, using "An alternative method for manual transfer between Windows 10 and Windows 11 computers." What explains the response in the attached image, "Something went wrong," and how can I fix it? Happens when I click "Next", the first step to log it.

I have a related problem with other accounts set up in the profile. This one is using Oauth2. I tried switching to password, and hand a similar problem. I tested the connection to the server in Settings for the account and it was successful. Same for the others. They all authenticate successfully on my old computer.

Thanks...

I asked for help a few weeks ago, but all the suggestions failed to help. I still get the "Unable to connect' message as soon as I open up the Thunderbird mail app. I have tried to delete and reinstall my outlook email accounts, but no luck. It seems the problem is with Thunderbird inability to make the connection to any of my email accounts? On other platforms they work fine??? I don't know if Thunderbird updates are the problem. I even tried to delete and re-install Thunderbird, but nothing changed. I am about to abandon Thunderbird completely, unless someone knows how to get me connected to my outlook email! Thanks

I had TB on my desktop for years and finally got it also synced to my phone. Then with a failure with Windows 11 had to wipe clean the desktop and start over. Cannot reinstall TB. I obviously have the correct e-mail and password as I was able to log into Mozilla and submit this question. I believe it is a problem with my user name and what is on my phone setup does not work with my desktop reinstallation.

I have had to replace my laptop and am trying to set up my new one with an existing outlook account on the new device.

It is a Windows 11 device.

I have used the exact server settings etc from my old lap top for the outlook account but get a variety of error messages.

I have explored the use of the Account Hub and also switched that off/on. Same situation.

I attach five screen captured images so far. The first is the version of TB. The second is the window that appears when the account tries to connect and thirdly the small pop up that appears bottom right hand corner of laptop. The remaining two show the server settings and that they passed the connection test.

Other email accounts (gmail & yahoo) have both been set up on the new device and work well.

The account worked on the old laptop and continues to do so. I have set up the outlook account with, to the best of my knowledge, the same settings. The old lap top was a windows 10 device. The new laptop does not have a third party antivirus on it.

I am baffled as to what is happening and what I should do next. Any advice would be great.

I have 2 accounts one is thru Outlook.com and one is from my cable provider. When a message comes in from my cable provider if the subject meets one of the filter entries it should mov it to the folder in Outlook via the account I have setup in thunderbird. Sometimes this takes place and it worked like it was supposed to and others it doesn't I find all of the message that should have been forwarded still in the inox of the other account. When I look at the filter log it shows that the move was completed. Its kind of funny because the folder in theoutlook account turns blue like it is holding a new message but when you click on it the message is not there.

Thanks Rick

This might sound like a daft question but my excuse is that I didn't set up TB on my PC!

How can I find out from which of my two email providers that I use is feeding my messages to TB as the client? Presumably, incoming and outgoing servers would have to be added at set-up? Is this true for Gmail as well?

Thanks, in advance.

I have filled in an un-correct password a number of times due to incorrect language setting of my keyboard. Then the popup window for this disappeared, and I cannot find a place to enter password. What can I do? It is the password for outgoing email.

i want to add the multiple addresses in a special address book to the distribution of an email

how do i do that?

(i tried putting in the name of the address book... that didn't work)

thanks

Hi - I can't seem to delete from my Yahoo Mail via Thunderbird.

With Yahoo's new mailbox limits I wanted to clean up my Yahoo mail box and Yahoo obviously does not provide any decent tools to support search and delete.

I downloaded Thunderbird and despite several deletion attempts my Yahoo mailbox still shows 160,000 emails whilst my Thunderbird client only 9,000 - so when I delete it is not syncing.

Most emails are deleted from Thunderbird however some are now reappearing (in Thunderbird). No deletions from Thunderbird are reachign my Yahoo mail inbox, however I can send emails from Thunderbird and see the sent and received email in Yahoo and I can add folders in Thunderbird and see those folders in Yahoo.

I tried several things

- immeadiate delete in Thunderbird - moving the emails to a folder in Thunderbird and then deleting from that and then deleting the the folder - I check this article https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo and everything appears correct

I've had to pay for extra storage to get the code to make this post.

Mike