Firefox Community Forum

I've had ongoing issues with both TB and Firefox so I finally broke down and did a fresh install of Windows 10. OS is updated except for one KB downloading now, all drivers are updated, and I am basically running a fresh install with only Firefox and TB installed (no other apps). Firefox (137.0.2) continues to crash with these crash reports having been submitted - all today. Can anyone discern a common thread in them please?

bp-3ea3bcf2-f415-4297-95b9-f7dd30250427 4/27/2025, 5:29 PM bp-0f9fd3ee-cfa4-425f-9a2c-792eb0250427 4/27/2025, 5:29 PM bp-7b015e78-8766-409b-b63f-09e980250427 4/27/2025, 5:29 PM bp-01a7e06a-e523-4bcf-9472-a0a280250427 4/27/2025, 5:29 PM bp-354b8233-afa4-4ade-9e50-8a23f0250427 4/27/2025, 5:04 PM bp-d2169b84-91e5-43f7-bc5d-025540250427 4/27/2025, 4:19 PM bp-13c0a356-2831-4c2a-8841-468be0250427 4/27/2025, 4:16 PM bp-8c440107-e04c-446c-9697-d286d0250427 4/27/2025, 4:16 PM bp-5be6817d-c846-4579-824f-252960250427 4/27/2025, 4:16 PM bp-c26c020a-0f82-49c4-954f-05f3f0250427 4/27/2025, 3:50 PM bp-abbe7f86-42d0-4b8d-b207-103e90250427 4/27/2025, 3:50 PM bp-5f3e0701-8df3-4ba8-9eba-dfe0f0250427 4/27/2025, 3:50 PM bp-4e041765-234c-4117-a928-8c58b0250427 4/27/2025, 3:15 PM bp-2f28af2a-9b88-4873-a432-ee4770250427 4/27/2025, 3:11 PM bp-3a7d07c3-da22-450d-9e38-263010250427 4/27/2025, 3:11 PM bp-e92f81f1-ffed-472f-88cd-5efff0250427 4/27/2025, 3:11 PM bp-3064ae20-efcc-4c39-bd81-4039a0250427 4/27/2025, 3:11 PM bp-8b6bb978-d72a-4302-bfe3-87cca0250427 4/27/2025, 3:11 PM bp-dc31d1ea-8af8-4c17-8d4b-e2e700250427 4/27/2025, 3:11 PM bp-f798589d-21e9-46bd-bedf-0bb470250427 4/27/2025, 3:11 PM bp-09abb21d-f2f4-4e9a-89f0-b1d240250427 4/27/2025, 3:11 PM

I've enjoyed Firefox and also prefer it for viewing PDF files, but I'm having a monster problem with printing PDF documents:

• When reading the page on the screen it looks like 01 below
• When I try to print that page, it looks like 02 below
• Printing it legal size makes the problem worse per 03 below
• To get it to print efficiently, I have to put two pages on a sheet per 04 below

So to put it politely, WTF?

I'm running Firefox 137.02 on Mac desktop - on multiple websites I can't open drop-down menus and select a choice, most troublesome is not being able to log-out because of this - I have seen previous question but they are all years old. I have tried closing Firefox and restarting as well as restarting my Mac.

Thanks for any help Jean McQ

For several days now, I have been unable to use Bank of America login and passwords. The login appears correctly but the password fails to appear. Also I can not put in my password. What is going on?

Numerous sites, most recently Etsy, will not give me access. The message is always this or some variation: "We detected unusual activity from your device or network. Reasons may include: Rapid taps or clicks. JavaScript disabled or not working. Automated (bot) activity on your network (IP 71.217.57.171) Use of developer or inspection tools."

This happens even if I disable Ublock Origin. The only other extensions I have are 1Password, Zoom and Undo close tab. How do I fix this? The problem does not exist if I use a different browser. It is VERY frustrating!

Recently I was distro hopping and changed from biglinux to deepin, then changed back to biglinux. Everything seems normal as usual, but firefox: I'm having issues with the scale of the app and the content as well. It should show things bigger and it's very hard to see icons, buttons and content, besides being aesthetically unpleasing.

I've tought it should be a problem with GTK apps, but I've tested others and the issue only shows on firefox. Can someone help me with this issue?

Hello developers;

I have used Firefox for long time on both Mac and Windows.

Recently, I have been experiencing the phenomenon described above, i.e., when entering Japanese text into iCloud Memo on Firefox, it appears as a double character. I'm sorry but I haven't taken screen shot.

This is the same on both Mac and Windows. It does not depend on the Japanese input method (IME). Refresh and reinstallation did not resolve the issue. Finally, I reverted to the previous version and the phenomenon was resolved.

From the above, we assume that the problem is caused by some kind of recovery in the latest version.

Thank you in advance for your confirmation and response.

...Translated with DeepL.com (free version)

As the title says -- I can no longer save images or download files without Firefox locking up. Whenever I do, the window grays out, the cursor's "busy" animation starts up, any videos playing in Firefox at the time grind to a halt, and I have no choice but to close Firefox when the "This program is awaiting a response from you" error message pops up. Whatever I'm trying to save will get saved to my computer, but Firefox always freezes up.

I've tried updating Firefox, resetting Firefox, restarting my computer, clearing my download history, changing the download folder, running troubleshooting mode and a private window. I even tried downgrading from 137.0.2 (64-bit) to version 136.0 out of desperation, and even that didn't solve it. I'm running Windows 11 Home, and this problem has only started happening in the last few weeks.

Any help would be greatly appreciated!

(English follows) Veuillez saisir votre mot de passe principal." : cette fenêtre apparaît à tout bout de champ. Réinitialiser ? La clé de sécurité est refusée... Et je suis incapable de fermer mon compte... C'est un cul-de-sac. À l'aide SVP ! Merci

Hello all "Please enter your master password." This window appears at every turn. Reset? The security key is denied... And I am unable to close the account... It's a dead end for me. Help please ! Eloa

Veuillez saisir votre mot de passe principal." : cette fenêtre apparaît à tout bout de champ. Réinitialiser ? La clé de sécurité est refusée... Et je suis incapable de fermer mon compte... C'est un cul-de-sac. À l'aide SVP !Merci ! Eloi

I installed Firefox on a new steam deck. The device comes with an icon to download and install the browser. steam''' I get a 500 error when I try to log in. The login page never appears.

Even though the custom folder for "downloads" has been set firefox keeps creating new one in the home folder. Nothing I've tried to do helped. From the bug reports I see this problem exists in the firefox at least for 15 years! I can't believe it is still not fixed. That's kind of behavior minor enough for the developers to take care of and major enough for the users to give up and switch browsers if it is not fixed. Crazy.

Out of millions of websites IsraLove.org website systematically fails to connect in Firefox... Is Firefox antisemitic???

After using Firefox as my default browser with no issues now for at least 6-8 years, suddenly within the past 90 days I am being signed out of Firefox without my knowledge or consent almost every day. Thus, websites are not recognizing me that always did prior to these issues (Facebook, Amazon, local grocery store chains, etc.) and I am having to go thru full security log in procedures over and over again, day after day. In the past I NEVER had these issues unless I ran a CC Cleaner scan or other PC clean-up software and, even then, I would simply go thru the security procedures and sign in to their site or account one time, then would be fine for week/months until I ran a cleaner scan again. What do I need to do to keep myself signed in ongoing with Firefox so that it does not disconnect me every day and I can avoid so much wasted time with all these security measures for my commonly visited sites (incl YouTube)? If this continues I am strongly considering using a different default browser that hopefully can eliminate these very irritating daily issues. Thanks for your help, Jim S.

I am not able to log in to web wechat.

Reason provided was "Web WeChat requires the use browser cookies to help you log in to allow the web application to function."

Please help