Firefox Community Forum

I am unable to log in to my BT internet mail account using Windows 10. I must clear history every time I try or change accounts. BT tell me they do not have a fault & the problem seems to be with my browser. Can you please help I did not have this problem in the past using Firefox. Many thanks Ken Robinson

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just sit there doing nothing until I close the tab. This sort of worked some time ago (I forget the version) but the inability of Firefox to allow add-ons/extensions is getting to be a joke. There are other browsers out there, ya know.

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is an error." I do not know how to contact an administrator. I do not see this statement when I sign into Firefox using my Firefox browser. Maybe (I think) the issue is that I need to use my Firefox browser to "sign into" Firefox (and, not Google Chrome). Thank you for your comments about this.

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my Dell PC's have solid state drive). I know there are two other "help" buttons ("troubleshoot mode" and "clear startup cache"). The "refresh" button has really helped me to keep my Firefox browser working properly with my two Dell PC's. Thank you for any comments you might have about this.

I just installed Fedora KDE Plasma, and have been trying to launch Firefox, but it keeps completely freezing.

I have tried installing through snap, flatpak and fedoras database, most recently I installed from the tar.xz on the website, and tried launching in safe mode. All of these result in the same behavior.

It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords don't work forcing me to change them, and I would have to do another password save, but if I forget to do it and close the browser all the passwords are delete. I did not have this problem prior to this new install.

Also I prefer to use Firefox as a browser I feel it is way better than Edge and Chrome even though it doesn't work one a two websites I need to use. one only works on chrome the other only works on edge.

Let me know if you need other information.

Stephen Richards [edited emails from public community support forum]

bold text how do i move bookmarks along the bookmarks tab

I have just bought a new computer. Got firefox working and I have bookmarks on the bookmarks tab below the search box.

I used to be able to move bookmark tabs along it and it was my main organisational method.

OR I would drag a url down from the search bar to put it on the bookmark tab below

neither of these methods work any longer and it is a real problem.

I cannot think of a worst thing you could have done.

Help how do i move a bookmark along the bookmark tab, or move a url to the bookmark tab, or move those bookmarks which I can't see to the visible section below the search bar

Long-standing problem with Firefox: when printing some webpages with text on letter-size paper, the last sentence on a page is sliced off, with the remaining slice printing on the next page.

I put the same URL in the Opera browser, and across several scale factors, it breaks the page cleanly without slicing through thelast sentence.

A fix is long overdue.

I recently opened Firefox to see a new flagged warning under my toolbar that says "The security sandbox is disabled. Your configuration is unsupported and less secure."

I have gone into about:config and adjusted every security.sandbox element to see if that would change anything; it did not.

I am running on Windows 11 Home so I cannot install or properly run Windows Sandbox.

I would either like a solution to enable the sandbox once again, or just remove the notification from the toolbar.

recently Firefox has started leaving a small gap at the top of the window with the desktop background (the light blue in the screenshot) is visible when the window is maximized.

This issue doesn't occur with any other program and occurs in troubleshoot mode.

After the 145.0 update when I start Firefox both the menu bar and the top bar with the exit icon are missing. This is the first issue I've had since using Firefox when the new revision was in the 20's. Per some quick Support research, I press F 11 twice (NOT once) to restore the screen to include the top bar with exit icon and menu bar with my Windows task bar showing (as normal for the past 2 decades). When I close out Firefox in less than full screen mode and then start up Firefox again, it properly includes both the top bar with exit icon and the menu bar. HOWEVER, if I close Firefox in full screen and then restart, I am missing the top icon bar and menu bar... again. Press F11 twice and the bars are back to square one. HOW DO I FIX THIS SO I DON'T HAVE TO PRESS F11 TWICE ON EVERY STARTUP TO RESTORE MY SCREEN?????? WHY DID YOUR RECENT UPDATE CHANGE MY SCREEN SETTINGS?????

Hello,

I am having an issue where my menu bar continuously shows up. If I create another tab and drag it to create a new window, it goes behind my active window. When I try to change to that window it continuously opens the menu bar and refuses to allow me to change. I have to minimize my current window and drag the other window to get it to focus. Alt + Tab does not work to swap between them. Every time I click an application and click back to window the menu bar appears again, sometimes I have to click 3-4 times before it goes away.

I have tried made sure it was not my keyboard with an alt key stuck, tried multiple browsers, only firefox is the issue. I've created a new profile with zero extensions, the issue persists. I've also completely refreshed firefox with no success. Made sure all my drivers were updated and restarted the PC, unhooked the keyboard, nothing works - it continues to have issues. Running out of ideas here. I've also tried the below below solution for the menu bar and again, no luck. Any help would be great. Thanks!

The attempted menu bar fix I've tried:

Type about:config into the address bar and press Enter. Click "Accept the Risk and Continue". In the search bar, type ui.key.menuAccessKeyFocuses. Double-click the entry to change the value from true to false. Restart Firefox.

-Michael

As stated, the default DNS settings have to be turned off to proceed with the returns function on Amazon. The "Confirm" button remains greyed out under the default DNS setting. This is also true for Firefox for Android, v.145.0. Is this expected behavior? I have not had this issue previously. Thanks.

'bold textI HAVE TRIED ALL THE SUGGESTIONS IN SETTINGS BUT THE SITE WON'T OPEN TABS ON THIS COMPUTER WITH WIN.11 MY WIN.10 LAPTOP IS FINE. CHROME LOADS IT FINE. I MATCHED THE SETTINGS FOR WIN 10 ON LAPTOP AND STILL NO GO.

On Facebook I get posts from DoubleDown casino that have internal links to acquire free credits/points. When I click on the link, DoubleDown begins to open but goes "grey" and shows a rotating/pulsating circle but never opens. Any idea why? What do I need to do to get the links to open. No problem with Google.