Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox hangs for a few seconds when trying to pause videos or skip ads on Youtube.

more options

Hello all!

My problem is that YouTube sort of hangs for a few seconds when I try to pause a video or skip ahead or skip ads. The video freezes while the audio keeps playing until, after say 5 seconds, youtube finally does what I tell it to do.

This doesn't happen if the video is embedded on a different website, nor does it happen on Vimeo, Dailymotion etc. I can play YouTube videos perfectly while using Chrome, IE and a Windows 8 Youtube app I have.

After the initial freeze all commands start working very well, at least until I open a new video.

I noticed that a lot of people are having trouble with youtube while using firefox and I've tried a few things: - uninstalling and reinstalling flash and java - starting Firefox in safe mode - using different antivirus software - reinstalling Firefox

I read that this might be a problem caused by the whole Google being all buddy-buddy with Adobe thing, but I'm skeptical.

So, is there any way to get YouTube to work properly?

Thanks!

Hello all! My problem is that YouTube sort of hangs for a few seconds when I try to pause a video or skip ahead or skip ads. The video freezes while the audio keeps playing until, after say 5 seconds, youtube finally does what I tell it to do. This doesn't happen if the video is embedded on a different website, nor does it happen on Vimeo, Dailymotion etc. I can play YouTube videos perfectly while using Chrome, IE and a Windows 8 Youtube app I have. After the initial freeze all commands start working very well, at least until I open a new video. I noticed that a lot of people are having trouble with youtube while using firefox and I've tried a few things: - uninstalling and reinstalling flash and java - starting Firefox in safe mode - using different antivirus software - reinstalling Firefox I read that this might be a problem caused by the whole Google being all buddy-buddy with Adobe thing, but I'm skeptical. So, is there any way to get YouTube to work properly? Thanks!

Mafitar da aka zaɓa

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
Karanta wannan amsa a matsayinta 👍 0

All Replies (4)

more options
more options

Hey!

Thanks for the speedy reply but, unfortunately, creating a new profile didn't do the trick.

more options

Zaɓi Mafita

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
more options

Disabling protected mode solved the issue! Thanks a lot!