Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox does not download exe. files

  • 1 amsa
  • 3 sa na da wannan matsala
  • 31 views
  • Amsa ta ƙarshe daga David Tenser

more options

Past few days when I select "download" it shows OK in the download list but says "Cancelled" so I retry and it downloads ok (I think), but I cannot open it. I have looked at several options in the forum and checked settings using safe mode etc but error continues. I v tried to redownload Firefox, but problem still remains. I have no antivirus. I am running Vista 32 bit .

Past few days when I select "download" it shows OK in the download list but says "Cancelled" so I retry and it downloads ok (I think), but I cannot open it. I have looked at several options in the forum and checked settings using safe mode etc but error continues. I v tried to redownload Firefox, but problem still remains. I have no antivirus. I am running Vista 32 bit .

Mafitar da aka zaɓa

Do you have any extensions installed that might be interfering with the download functionality in Firefox? This article explains how you can disable or uninstall add-ons: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

Another "if nothing else works" method you might want to try is Reset Firefox -- it resets the common Firefox settings to the defaults while saving your personal data such as your bookmarks and passwords: https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems?s=firefox+reset&r=0&as=s

Hope any of this helps!

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

more options

Zaɓi Mafita

Do you have any extensions installed that might be interfering with the download functionality in Firefox? This article explains how you can disable or uninstall add-ons: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

Another "if nothing else works" method you might want to try is Reset Firefox -- it resets the common Firefox settings to the defaults while saving your personal data such as your bookmarks and passwords: https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems?s=firefox+reset&r=0&as=s

Hope any of this helps!