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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

i was notified by firefox that my computer was filled with viruses. tell me what to do

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga Shawn

marilynziober
marilynziober
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Mozilla Firefox ran a scan and found many many viruses on my computer. A solution was offered, but when I reran the scan, all the viruses were still there. please help

Mozilla Firefox ran a scan and found many many viruses on my computer. A solution was offered, but when I reran the scan, all the viruses were still there. please help

All Replies (2)

John99
John99
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"Mozilla Firefox" does NOT run scans and find viruses on computers.

I would be inclined to suspect that is a scam.

Firefox can warn about phishing sites etc see http://www.mozilla.org/en-US/firefox/phishing-protection/ but this is warning you about what you are trying to connect to, not about what is on your computer.

Shawn
Shawn
  • Moderator
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If I were to guess, you probably saw a fake animation that purportedly scanned your system for viruses and found multiple "threats." Typically, the bogus page will ask you to download fake software that needs to be brought to "cure" the threats. Do not download or pay for any software that is offered. To be on the safe safe, you might want to run a scan with trusted software such as Malwarebytes Free Version.