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Firefox 5 does not work, it cannot connect to the net

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I have tried two times to install Firefox 5, but it does not work, it cannot find the net at all. It tells (in Finnish) "Muodostetaan yhteyttä" ("Creating the connection" or something like that in English) and it stops to that point of installation when there should come your Mozilla page up. I am using Win 7 Ultimate and F-Secure Client Security. Luckily it is possilble to install back the version 4.0.1. At my laptop with Win XP there is no problem with version 5.

I have tried two times to install Firefox 5, but it does not work, it cannot find the net at all. It tells (in Finnish) "Muodostetaan yhteyttä" ("Creating the connection" or something like that in English) and it stops to that point of installation when there should come your Mozilla page up. I am using Win 7 Ultimate and F-Secure Client Security. Luckily it is possilble to install back the version 4.0.1. At my laptop with Win XP there is no problem with version 5.

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A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: