Sounds do not work
I have recently updated to the latest Windows 10 Insider Preview version 17063 and I am experiencing no sound from Firefox pages with uTube or BBC news or Facebook videos. These webpages all work fine with sound on both Edge and Internet Explorer. I have reset Firefox and completely reinstalled it too but no sounds either on the laptop speakers or headphones either. I have tried different drivers for the sound setting. The laptop is a i5 Dell 7000 and I am using Firefox 57.0.2, I also tried v58 too. The Windows system was installed 3 days ago. My wife has an identical laptop and she has no problems. I am stuck to know that next - any suggestions
Thanks Richard
Mafitar da aka zaɓa
Windows 10 (version 17063.1000) That is a known problem caused by a Windows 10 update that breaks playing sound in Firefox.
- https://www.onmsft.com/news/windows-10-insider-build-17063-breaks-audio-in-firefox
- http://forums.mozillazine.org/viewtopic.php?f=38&t=3036696
- bug 1426719 - Latest insider build of Windows 10 (17063) breaks sound playback completely (seems like lost direct URL, can find from below.
(please do not comment in bug reports
Please let us know if this solved your issue or if need further assistance.
Karanta wannan amsa a matsayinta 👍 1All Replies (1)
Zaɓi Mafita
Windows 10 (version 17063.1000) That is a known problem caused by a Windows 10 update that breaks playing sound in Firefox.
- https://www.onmsft.com/news/windows-10-insider-build-17063-breaks-audio-in-firefox
- http://forums.mozillazine.org/viewtopic.php?f=38&t=3036696
- bug 1426719 - Latest insider build of Windows 10 (17063) breaks sound playback completely (seems like lost direct URL, can find from below.
(please do not comment in bug reports
Please let us know if this solved your issue or if need further assistance.