Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox 29 crashes Mac when placed in external monitor

  • 1 amsa
  • 3 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga cor-el

mford23
mford23
more options

I am using MacBook Pro Retina, 15-inch, Late 2013 with OS X 10.9.3.

Have used Firefox for years, but when I received Firefox 29, I started having issues with my Mac having full crashes. Through trial and error, I isolated that it only occurs after I have moved Firefox into my external monitor. After Firefox is in the external monitor, moving any other application to or from the external monitor results in a crash maybe 1 out of 5 attempts. I have tried connecting to a different monitor and I have tried both the HDMI port and the Thuderbolt to DVI connector on the Mac with the same crash still occuring.

I am using MacBook Pro Retina, 15-inch, Late 2013 with OS X 10.9.3. Have used Firefox for years, but when I received Firefox 29, I started having issues with my Mac having full crashes. Through trial and error, I isolated that it only occurs after I have moved Firefox into my external monitor. After Firefox is in the external monitor, moving any other application to or from the external monitor results in a crash maybe 1 out of 5 attempts. I have tried connecting to a different monitor and I have tried both the HDMI port and the Thuderbolt to DVI connector on the Mac with the same crash still occuring.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"

You need close and restart Firefox after toggling this setting.