Kwatanta Nazarce-nazarce
Forum Response - Platform version is not compatible message
Nazari 288259:
Nazari daga 288259 kelimuttu a ranar
Nazari 288313:
Nazari daga 288313 AliceWyman a ranar
Mahimman kalmomi:
Taƙaitaccen sakamakon bincike:
Common response
Common response
Abin ciki:
This is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix. You shouldn't lose any data if you download the full installer from [https://www.mozilla.org/firefox/all/#product-desktop-release our official source].
See also: https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions#w_xulrunner-error
If you see an error message that the Platform version is not compatible, this is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix. You shouldn't lose any data if you download the full installer from [https://www.mozilla.org/firefox/all/#product-desktop-release our official source].
See also [[Firefox won't start - find solutions#w_xulrunner-error|Firefox won't start - find solutions (XULRunner - Error)]]