Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to sign in to some websites, especially Facebook

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

diane-grant
diane-grant
more options

When I attempt to sign in to Facebook (and a few other sites I can't recall just now) I get blank boxes and cannot see what I am typing in order to sign in - or even if I am typing in the correct space. I don't know how else to describe this problem so am attaching a picture.

When I attempt to sign in to Facebook (and a few other sites I can't recall just now) I get blank boxes and cannot see what I am typing in order to sign in - or even if I am typing in the correct space. I don't know how else to describe this problem so am attaching a picture.
Attached screenshots

All Replies (2)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There is an issue reported that affects users who have turned off ClearType font rendering within the Windows settings. A workaround until this is fixed is either to turn ClearType back on or disabling hardware acceleration in Firefox.

Bug 1435472 - Invalid page rendering with hardware acceleration enabled