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I can't update changes in my Wordpress website

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

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Since the latest firefox update, when I log into my Wordpress website and want to save changes by pressing on the Update button, nothing happens.

It works in Chrome and Safari. But not in Firefox.

I have read other threads on similar topics, but they do not work for me.

How do I fix this?

Since the latest firefox update, when I log into my Wordpress website and want to save changes by pressing on the Update button, nothing happens. It works in Chrome and Safari. But not in Firefox. I have read other threads on similar topics, but they do not work for me. How do I fix this?

All Replies (2)

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Please Refresh but do this 1st:

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window