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the select button for upload a file is not working

  • 3 replies
  • 3 have this problem
  • 5 views
  • Last reply by Rob075

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Every time I want to select a file or image to upload nothing happens. I did use the options in troubleshooting but no results.

Every time I want to select a file or image to upload nothing happens. I did use the options in troubleshooting but no results.

All Replies (3)

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Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
    • In Firefox 29.0 and above, click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
    • In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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It took a while before i did read the answer because my own memory is flawed :-)

Even here i can't ad af file because the button Bladeren (Dutch for browse) does not open a file select window. (popups are allowed) When i select de button a minute glass appears and does nothing at all.

If possible is there a way to answer in Dutch?

Modified by Rob075

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Maybe this report can help

Toepassingsbasics


Naam: Firefox Versie: 32.0.3 Useragent: Mozilla/5.0 (Windows NT 5.1; rv:32.0) Gecko/20100101 Firefox/32.0

Crashrapporten van de afgelopen 3 dagen


Alle crashrapporten (waaronder 1 crash in behandeling in het gegeven tijdsbereik)

Extensies


Naam: Adblock Plus Versie: 2.6.5 Ingeschakeld: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Naam: avast! Online Security Versie: 9.0.2021.112 Ingeschakeld: true ID: wrc@avast.com

Naam: Microsoft .NET Framework Assistant Versie: 0.0.0 Ingeschakeld: true ID: {20a82645-c095-46ed-80e3-08825760534b}

Grafisch


Adapter-RAM: Unknown Adapterbeschrijving: Intel(R) 82915G/GV/910GL Express Chipset Family Adapterstuurprogramma’s: ialmrnt5 Datum stuurprogramma: 10-14-2005 Device-ID: 0x2582 Direct2D ingeschakeld: Geblokkeerd voor uw grafische stuurprogramma. Probeer uw grafische stuurprogramma bij te werken naar versie 6.1400.1000.5218 of nieuwer. DirectWrite ingeschakeld: false (0.0.0.0) GPU #2 actief: false GPU-versnelde vensters: 0/1 Basic Geblokkeerd voor uw grafische stuurprogramma. Probeer uw grafische stuurprogramma bij te werken naar versie 6.1400.1000.5218 of nieuwer. Stuurprogrammaversie: 6.14.10.4410 Vendor-ID: 0x8086 WebGL-renderer: Geblokkeerd voor uw grafische stuurprogramma. Probeer uw grafische stuurprogramma bij te werken naar versie 6.1400.1000.5218 of nieuwer. windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Belangrijke aangepaste voorkeuren


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406 browser.startup.homepage_override.buildID: 20140923175406 browser.startup.homepage_override.mstone: 32.0.3 dom.mozApps.used: true extensions.lastAppVersion: 32.0.3 gfx.blacklist.direct2d: 3 gfx.blacklist.layers.direct3d10: 3 gfx.blacklist.layers.direct3d10-1: 3 gfx.blacklist.layers.direct3d11: 3 gfx.blacklist.layers.direct3d9: 3 gfx.blacklist.layers.opengl: 3 gfx.blacklist.stagefright: 3 gfx.blacklist.suggested-driver-version: 6.1400.1000.5218 gfx.blacklist.webgl.angle: 3 gfx.blacklist.webgl.msaa: 3 gfx.blacklist.webgl.opengl: 3 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1413621554 places.history.expiration.transient_current_max_pages: 53427 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1413153869

JavaScript


Incrementele GC: true

Toegankelijkheid


Geactiveerd: false Toegankelijkheid voorkomen: 0

Bibliotheekversies


NSPR Verwachte minimale versie: 4.10.6 Gebruikte versie: 4.10.6

NSS Verwachte minimale versie: 3.16.5 Basic ECC Gebruikte versie: 3.16.5 Basic ECC

NSSSMIME Verwachte minimale versie: 3.16.5 Basic ECC Gebruikte versie: 3.16.5 Basic ECC

NSSSSL Verwachte minimale versie: 3.16.5 Basic ECC Gebruikte versie: 3.16.5 Basic ECC

NSSUTIL Verwachte minimale versie: 3.16.5 Gebruikte versie: 3.16.5

Experimentele functies