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Someone suggested BetterBird would be better for me than Thunderbird, but I'm not sure it was the right decision. They said I should be able to just open Thunderbird and it should work as they have the same base code, but it doesn't. Any ideas? I have 8 email accounts, so I'd hate to start from scratch.

I wish to back-up my Thunderbird profile, but apparently, I am to find an "export tool" under the "tools" menu. Unfortunately the option to 'export' does not appear in the list [but "import" does...!]

My old Widows 10 computer died. All I have left of it is the last full Acronis 2020 backup. I have installed Thunderbird on my new Windows 11 computer and want to restore my Profile data from the backup. How do I find them? Have been searching for days and can't find anything like in your profiles help article.

If I can't recover the data can you at least send me my current license key?

I have been using Thunderbird on my PC for years and when I got my last PC, I found a article to help me move my files. I am now looking for instructions on how to move my Thunderbird files from the PC to the Mac so I can continue using it as I have been.

I am trying to run Thunderbird on my laptop. I currently have it on my PC and my Phone. I just installed Thunderbird on my laptop and zipped my profile (60GB). I tried to open the zip file to make sure it was good. I could not open it, so i did not transfer it. I was looking for an easy way to get all my email accounts and passwords onto my Laptop. I would appreciate any help. Thanks! Kelly

Hi, Need help with maps that cannot be removed. Thunderbird downloaded my map configuration, after a new Thunderbird installation, from my online account/my internet provider which was OK. After that I removed all maps on my online account but the maps in Thunderbird is still there but out grayed and I cannot delete them?

I uninstalled Thunderbird and also removed Thunderbird associated maps under %AppData% and %LocalAppData% but when I do a new clean installation same maps shows up in Thunderbird again? I waited some days and did a new installation again, but same issue. I have also deleted everything in W11 cash memory.

Attached picture shows the out grayed "NyMapp and subfolders" I cannot delete. How do I get rid of those folders?

Any help is appreciated.

I'm now making Firefox my default browser because Safaari keeps crashing immediately after opening. That means I can't get into Safari to initiate importing my passwords into Firefox. How can I import them directly from within Firefox ?

Thanks Marty

Attempting to import data from my Opera to firefox. I click on import data and it just perpetually hangs. I have closed all other browsers and it still hangs. Only antivirus I have is windows defender.

Version 153 brought account colors to the desktop app.

Is there any smoother way to transfer just these settings, no more, no less, to other machines, other than copying the whole profile? I'm using TB on 3 different pc's, of which one has a special profile.

Right now I made screenshots of all 7 accounts + color. I can do it by hand but that's rather cumbersome.

I tried the instructions at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer, and watched the video. Copied and pasted exactly as instructed - nothing happened. Is it possible to transfer the data, including message filters and in-box folders, to the new PC? Old PC: version 115.18.0 esr (32-bit) - on Windows 7 New PC: version 153.0.3 (64-bit) - on Windows 11 Or is this data transfer impossible due to incompatibility of the different Thunderbird versions? Thanks. I also tried transferring the data from the old PC to a slightly newer laptop on Windows 10, utilising Thunderbird version 140.13.0 esr (32-bit). Nothing happened there either. Is it a lost cause? Do I just go ahead and create new message filters on the new PC and forget about trying to transfer the data and associated rules? Maybe that's the way to go for me. Thanks.

I want to copy my windows Thunderbird profile to Linux but my Profile Directory will not open when I press open directory. I downloaded Thunderbird from the Zorin app store, and it may be a flatpak or something – it won’t tell me now because I have already installed it – but I believe that could be a reason for the directory not opening. Is there a non-PC-literate way of finding out and fixing this?

Trying to import saved passwords from an OpenOffice file on Windows 11 but FireFox refuses saying there are incorrect or no column headers.

When I open the file myself there are column headers using UTF-8 ...... must they be in a sequence or something?! Specific headers?

FireFox Version 153.0.3 (64-bit)

Hi, I just installed Elementary OS on a Dell M6800. The OS runs well, and I have multiple email accounts, so I installed Thunderbird from the Elementary AppCenter. It showed up as a flatpak install, but I went ahead.

Now, in the past when I tried to replace the .default-release file with one from another machine and rename it with the new filename (which is what I've always done to transfer my multiple emails and address book),

I went to the usual place, which has always been /home/myusername/.thunderbird/whatever.default-release, but it wasn't there. Going to Help/Troubleshooting Information/about:profiles shows it there, but won't open it when clicked on.

The only place I could find it was in /home/myusername/.var/app/org.mozilla.thunderbird/cache/thunderbird. But when I replaced and renamed the .default-release file there, and then restarted the app, I still did not have my old data. How do I go about this with a flatpak installation? Thanks in advance.