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Kuaave
Ñongatupyre

Firefox Crashed and wont work at all anymore.

ombohovái Ojapo 13 ary
BlazeSaber

I was playing a game (not on the browser) with youtube running in the back ground in firefox. when every thing locked up. When I bring up Task manager I see that Firefox was Not responding so I end task and try to restart firefox when I get crash manager. so I send the crash report and try again this time nothing happens at all. when I look in the Processes in task manager I see that firefox is there but still nothing happens. I use chrome to try to find a answer. and I try starting in safe mode (I hold shift as I try to open firefox) still nothing I uninstall keeping my bookmarks and (ext) and still nothing and finally I uninstall moving my bookmarks and (ext) too a different file. I cant get the crash manager to show up anymore and no matter what I seem to do nothing seems to be working.

Im using a custom built PC running XP

I was playing a game (not on the browser) with youtube running in the back ground in firefox. when every thing locked up. When I bring up Task manager I see that Firefox was Not responding so I end task and try to restart firefox when I get crash manager. so I send the crash report and try again this time nothing happens at all. when I look in the Processes in task manager I see that firefox is there but still nothing happens. I use chrome to try to find a answer. and I try starting in safe mode (I hold shift as I try to open firefox) still nothing I uninstall keeping my bookmarks and (ext) and still nothing and finally I uninstall moving my bookmarks and (ext) too a different file. I cant get the crash manager to show up anymore and no matter what I seem to do nothing seems to be working. Im using a custom built PC running XP

Opaite Mbohovái (1)

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
  2. In that text field, enter %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.