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Firefox doesnt let me go to my google mail.

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  • 5 oguereko ko apañuãi
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  • Mbohovái ipaháva cor-el

kayleedeloach
kayleedeloach
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When i try to log in to my gmail, a Firefox box pops up on the screen and says "The page isn't redirecting properly." I have tried many things and they have not worked. How do i fix this?

When i try to log in to my gmail, a Firefox box pops up on the screen and says "The page isn't redirecting properly." I have tried many things and they have not worked. How do i fix this?

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Ibai
Ibai
  • Administrator
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Hi!

Sorry that you are experiencing difficulties.

Have you tried to use Firefox in Safe Mode: Diagnose Firefox issues using Troubleshoot Mode

Sometimes Add-Ons create this type of problems. Safe Mode will allow you to identify if that's your case.

You can also use the Reset feature: Refresh Firefox - reset add-ons and settings

Ibai

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"