Right-click, drop-down menus in Firefox 15 cause entire Mac OS 10.7.4 system to hang, forcing manual reboot.
I bought a new MacBook Pro. I am running Mac OS 10.7.4 with Firefox 15. Every time I right click or try to use a drop-down menu in Firefox, it causes the entire system to hang, forcing a manual reboot. No crash reports are available as the Firefox does not actually crash. I have tried 1.) Starting Firefox in safe mode 2.) Disabling all the add-ons 3.) Resetting Firefox 4.) Removing and re-installing Firefox 5.) Disabling hardware acceleration
The problem still occurs.
This is critical a critical issue as I have been using Firefox's Zotero plugin to write my PhD dissertation which is about 50% complete and now I cannot use Firefox or the Zotero plugin and have about 800 references I do not want to have to manually re-enter!! Also it is preventing me from continuing work on the dissertation as I am unable to insert references, and I have submit this thing by March!!!!
Ñemoĩporã poravopyre
If Zotero is a plugin, why can you not use it with another browser? Different browsers can use the same plugins, especially with Mac OS.
Emoñe’ẽ ko mbohavái ejeregua reheve 👍 0Opaite Mbohovái (5)
Ñemoĩporã poravopyre
If Zotero is a plugin, why can you not use it with another browser? Different browsers can use the same plugins, especially with Mac OS.
Zotero is a plugin avaialble only for Firefox. They do have a new standalone version with a "connector" for Chrom and Safari, which is what I am trying to use in the meantime. I am afraid to even open Firefox as it means my entire system will freeze and I will lose anything I have open.
Please help me fix this! I want to use Firefox!
Ok, interesting development. I have just discovered that that exact same problem (entire system freezes, forcing manual reboot) when I use a drop-down menu in the Zotero stand-alone client. I'm going to post this in the Zotero help forums as well, as there must be some underlying problem. I am also going to try removing the Zotero plugin and stand-alone client and resetting Firefox again.
Ok, according to the folks at Zotero, even the stand alone client runs off Firefox in some way. So, if my Firefox is freezing my system, my Zotero stand alone won't work. Can anyone help me?!
Ok, further developments. Still can't get Firefox to work; it makes Lion hang and I have to force a reboot. I tried using terminal to open FF's profile manager, delete my old profile and make a new one. Same problem. I tried making a new user account in Mac OS, and doing another fresh install of Firefox. It worked! I was able to use drop down menus and right click without crashing the system! However, as soon as I installed the Zotero plugin... the same issue started occurring again. Dear programmers, please help me. It will literally take me weeks of work to re-do all of my citations using a different software or manually. There must be a way to fix this problem!